AI Engineer (Healthcare SaaS)- Medicat

Banyan Software is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them modernize through shared AI expertise and operational discipline. The Banyan Software Foundation, endowed with $100 million in Banyan stock, leverages technology to build a greener and more equitable world. Banyan is Great Place to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across North America, the UK, EU, and APAC. AI Engineer (Healthcare SaaS) Location: Remote (must be inside the United States) Reports to: Chief Technology and Product Officer About Medicat (One of Banyan's Portfolio Companies) Medicat is building modern software infrastructure for healthcare organizations through our platform, MedicatOne. Our mission is to simplify complex healthcare operations through intuitive software, strong data infrastructure, and intelligent automation. As we expand our platform capabilities, we are investing in AI-driven features that improve how healthcare organizations interact with their data, workflows, and operational systems. We are seeking an experienced AI Engineer to help design and implement AI-native capabilities within MedicatOne. The Role This is a high-impact individual contributor role. This is a hands-on engineering role focused on building production-grade AI capabilities inside a growing healthcare SaaS platform. You will work closely with product leadership and engineering to architect and deploy AI-powered systems that interact with structured healthcare data and operational workflows. The role requires strong technical execution as well as fluency in data analytics and healthcare informatics concepts. This is a build-and-ship role where you will play a key part in translating AI opportunities into real product functionality. In this position, you will help to accelerate engineering performance and drive AI-enabled innovation across Medicat in our workflows and in our SaaS product. What You’ll Do AI System Development

• Design and implement AI-powered capabilities within the MedicatOne platform
• Integrate modern AI models and services into production workflows
• Develop systems that interact with structured application data and APIs
• Ensure AI features are reliable, performant, and secure

Data & Informatics

• Work with large datasets related to healthcare operations
• Design systems that leverage structured data effectively
• Build logic that enables intelligent interpretation of operational data
• Collaborate with engineering on data pipelines, schemas, and analytics frameworks

Platform Integration

• Integrate AI capabilities into existing SaaS architecture
• Work with backend engineers to ensure scalable system design
• Optimize performance of data-intensive AI workflows
• Contribute to platform-level architecture decisions

Execution & Iteration

• Ship production-ready AI features quickly and iteratively
• Collaborate closely with leadership on prioritization and implementation
• Help establish best practices for AI development within the organization

What We’re Looking For Experience

• 5+ years building production SaaS systems
• Direct experience building and implementing AI/ML or LLM-based features
• Strong experience working with structured data and analytics systems
• Experience working with healthcare data or healthcare SaaS environments, including familiarity with the regulatory, privacy, and compliance considerations that shape technical decisions (HIPAA, PHI handling, de-identification)
• Demonstrated ability to build and deploy systems end-to-end

Technical Skills You should be comfortable with:

• Working knowledge of modern AI infrastructure and patterns, including:
• LLM API integration (OpenAI, Anthropic, or similar) in production environments
• Retrieval-Augmented Generation (RAG): designing retrieval pipelines, chunking strategies, and grounding LLM responses in real data
• Vector databases: embedding, indexing, and querying unstructured or semi-structured data
• Data modeling and SQL
• Data pipelines and analytics workflows and working with large structured datasets
• API design and backend services
• Working with large, structured datasets

Experience with healthcare informatics standards or healthcare data environments is strongly preferred. What Success Looks Like

• AI capabilities successfully integrated into the MedicatOne platform
• Production-ready systems that interact effectively with operational data
• High-quality implementations that balance accuracy, performance, and usability
• Scalable architecture supporting future AI development

Why Join Medicat

• Work directly with company leadership on high-impact initiatives
• Build meaningful AI capabilities in a real healthcare environment
• High ownership and autonomy in a growing SaaS company
• Opportunity to shape the future of AI within the platform

Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Teams, associates, our Operating Companies, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. The expected base salary for this position is: USD $120,000 - $150,000 excluding annual bonus and equity (when applicable). Salary is based on several factors including market conditions, location and may vary depending on job-related skills and experience. Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. Recruitment NoticeBanyan Software may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. All hiring decisions are made by our team. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our Talent Acquisition team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps:

• Verify that all communications from our recruiting team come from an @banyansoftware.com email address.
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