Business Analyst

MSIG USA continues to grow! Company Overview: MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks. The Business Analyst is responsible for understanding, analyzing, and documenting business needs and translating needs into user stories, ensuring clarity of requirements. The Business analyst works closely with the Product Owner and plays a critical role as a liaison between IT developers and the business, and mentors the business toward best practices in system utility. The Business Analyst documents business, functional and non-functional requirements ensuring tractability into test strategies and plans, and supports the business users during testing and implementation. Essential Functions: Percentage of Time: Elicit and Document Requirements 40% Collaborate with stakeholders and Product Owners to gather detailed business requirements, ensuring a comprehensive understanding of project objectives and goals Translate business needs into clear, concise user stories and functional specifications, incorporating acceptance criteria and maintaining proper documentation Conduct thorough analyses of business process and workflows to identify gaps, inefficiencies and opportunities for improvement, facilitating informed decision-making. Reviews, analyzes, and evaluates business processes, systems and user requirements. User Story Development and Management 30% Develop and refine user stories and acceptance criteria, ensuring they are clear, actionable, and aligned with business objectives. Continuously update and prioritize the product backlog in collaboration with the Product Owner, ensuring that it reflects current business priorities and project status. Facilitate backlog refinement sessions with the development team to ensure a shared understanding of user stories and readiness for upcoming sprints. Facilitation and Communication 20% Act as a key liaison between the Product Owner, development team, and other stakeholders, ensuring effective communication and alignment on project goals and priorities. Communicate complex concepts and requirements clearly to both technical and non-technical audiences, ensuring all team members understand project objectives and deliverables. Address and resolve any issues or conflicts that arise during the project, promoting a collaborative and productive team environment. Quality Assurance and Validation 10% Support the development team in creating and executing test plans to ensure that deliverables meet defined acceptance criteria and business requirements. Facilitate user acceptance testing by coordinating with end-users, gathering feedback, and ensuring that the final product aligns with user expectations and needs. Validate completed user stories and features by reviewing and testing them against acceptance criteria, documenting any issues and working with the team to resolve them. Supervisory Responsibilities: This position involves no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and Experience Required: Diploma/Degree & Experience Bachelor’s Degree required 3 years Business Analyst or related work experience required 2-3 years of Commercial Property and Casualty insurance experience required Experience with Agile development methodologies It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group! It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.