Business Intelligence (BI) Analyst

Position Summary The Business Intelligence (BI) Analyst II role is an intermediate-level position responsible for independently delivering business intelligence solutions and contributing to the technical growth and operational effectiveness of the BI Team. This role applies best practices across dashboard development, data transformation, quality assurance, deployment, and troubleshooting while supporting the scalability, sustainability, and accuracy of BI solutions. The BI Analyst II reports to the BI Team Lead and works with moderate autonomy on projects and collaborates cross-functionally with stakeholders to translate business requirements into effective reporting and visualization solutions. This role also contributes to improving technical processes, mentoring junior team members, and supporting continuous improvement initiatives across the department. Role & Responsibilities Core BI Development & Delivery

• Design, develop, and maintain BI dashboards and reporting solutions from scratch
• Enhance existing dashboards and reporting workflows for usability, performance, scalability, and maintainability
• Collaborate with Engineering, Product, Operations, Commercial Operations, and other stakeholders to gather requirements and align deliverables with business goals
• Troubleshoot dashboard, visualization, and data pipeline issues while coordinating resolution activities across teams as needed

Data Quality, Governance & Standards

• Perform data validation and quality assurance to ensure the accuracy and integrity of reporting outputs
• Ensure adherence to SOPs, data governance standards, and corporate policies related to confidential information and data handling
• Conduct peer reviews of dashboards, SQL queries, and related technical deliverables to ensure
• quality and consistency

Process Improvement & Operational Excellence

• Proactively identify opportunities for workflow improvements, automation, and optimization of BI processes
• Support departmental objectives related to scalability, technical quality, process improvement, and operational efficiency
• Contribute to deployment, UAT, and release activities following established departmental standards and processes

Documentation & Technical Enablement

• Develop and maintain reusable code snippets, templates, and technical documentation
• Team Support & Knowledge Sharing
• Provide guidance and knowledge sharing support to junior team members

Additional Responsibilities

• Conduct miscellaneous tasks or projects as assigned

Skills & Qualifications Education & Professional Experience

• Bachelor's degree in Computer Science, Engineering, Data Analytics, Business Intelligence, or a related discipline, or equivalent focused professional experience
• 2-4 years of experience working with BI or analytics tools (e.g., AWS QuickSight, Tableau, Power BI)
• Experience working with large datasets and relational data structures

BI, Data & Technical Skills

• Strong working knowledge of SQL and data querying concepts
• Understanding of data visualization best practices and dashboard design principles
• Experience with programming and scripting languages such as Python and JavaScript
• Understanding of data validation, troubleshooting, and performance optimization concepts
• Familiarity with cloud-based data platforms and tools such as AWS Athena, AWS Glue, or AWS
• Redshift is considered an asset

Analytical & Problem-Solving Abilities

• Ability to independently manage and deliver BI development tasks with attention to detail and
• quality
• Ability to effectively debug, troubleshoot, and problem solve using documentation, support
• resources, and collaboration with technical teams or vendors
• Ability to balance multiple priorities in a fast-paced environment

Communication & Stakeholder Collaboration

• Strong written and verbal communication skills
• Experience communicating with internal and external stakeholders to gather requirements and
• align solutions with business objectives
• Experience coordinating across multiple teams to ensure timelines, deliverables, and
• stakeholder expectations are managed effectively

Adaptability & Continuous Improvement

• Ability to learn and adapt to new technologies, tools, and processes
• Demonstrated commitment to continuous learning and process improvement

Industry Knowledge

• Knowledge of the U.S. healthcare system, including payer policies, reimbursement structures, and healthcare market access concepts, is considered an asset.

What We Offer

• Competitive compensation package including extended health benefits, paid-time off, volunteer leave, employer-matching retirement savings, etc. and company paid Employee Assistance Program
• Excellent opportunities for personal and career development
• Collaborative and supportive company culture

Locations Vancouver Remote status Fully Remote Yearly salary CAD80,000 - CAD88,000 Employment type Full-time