CALL CENTER REPRESENTATIVE - REMOTE (NIGHT SHIFT)

Employer Industry: Healthcare Services Why Consider This Job Opportunity... Salary up to $31.60 per hour Opportunity for career advancement and growth within the organization Supportive and collaborative work environment Chance to make a positive impact on patient satisfaction and experience Flexible evening shifts to accommodate work-life balance What To Expect (Job Responsibilities) Handle inbound and outbound calls, ensuring timely responses and adherence to telephone etiquette Schedule, reschedule, and cancel patient appointments across various clinics and departments Verify and update patient insurance information and demographic data Provide information about clinic services and address patient inquiries to resolve issues Assist in Health Information Systems (HIS) tasks and outreach projects What Is Required (Qualifications) Completion of a high school certificate or equivalent Ability to work in a fast-paced environment and multitask effectively Basic computer knowledge, including Microsoft Office Suite Ability to work variable evening shifts and hours Must be able to fluently speak, read, and write in English How To Stand Out (Preferred Qualifications) Prior telephonic customer service experience Experience in a healthcare setting Fluency in Chinese (Cantonese and/or Mandarin), Vietnamese, or Spanish Ability to maintain a positive environment while working with diverse cultures #HealthcareServices #CustomerService #CareerOpportunity #PatientSatisfaction #EveningShifts At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS Apply Job!