Claims Service Specialist
GEICO is a leading auto insurer in the United States, offering a rewarding career with endless possibilities. As a Claims Service Specialist, you will assist policyholders during accidents by collecting facts, investigating claims, and providing support to get them back on the road quickly.
Responsibilities
- Collect facts about the accident
- Investigate claim details
- Collect statements from involved parties
Skills
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- Solid computer multitasking skills
- Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
- Ability to work comfortably and grow in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
- Eagerness to explore new skills and openness to different career paths
- An associate's degree or higher
- Active Adjusters insurance license
Benefits
- Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week
- Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident.
- We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.
- You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
- Employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
- Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
- Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
- Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
- Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
Company Overview