Compliance Monitoring Officer

Are you passionate about risk management and compliance? Do you thrive in a collaborative environment where your work directly contributes to the integrity and success of the business? If so, we have an exciting opportunity for you to join our Group Risk and Compliance Team as a Compliance Monitoring Officer - Remote based within our Network area of the Business Role Purpose As a key member of the Group Risk and Compliance Team, you’ll support the Chief Risk and Compliance Officer in delivering our team’s objectives—ensuring effective and commercial management of business risks. Supported by Judy Russel-Smith, You’ll play a vital role in delivering the annual Compliance Monitoring Plan, providing assurance to Senior Management that key risks are being managed within tolerance.

Key Responsibilities

Deliver monitoring tasks aligned with the Risk and Compliance Monitoring Framework and best practices. Support the execution of the annual Compliance Monitoring Plan. Conduct assigned reviews and oversight activities on schedule and to high standards. Perform ad-hoc monitoring of specific business areas as needed. Report review results clearly and promptly to the business. Track and escalate actions from monitoring work, ensuring timely resolution. Use management information (MI) to identify exceptions and enhance oversight. Provide regular reports, trend analysis, and progress updates. Support business areas in improving monitoring review outcomes. What We’re Looking For Core Competencies: Building effective relationships – Intermediate Communicating effectively – Intermediate Customer focus – Intermediate Making change happen – Intermediate Problem solving – Intermediate Functional Competencies: Understanding Jensten’s propositions, products, and pricing – Foundation Understanding insurance and the marketplace – Intermediate Understanding data – Intermediate Rewards & Benefits When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include: Competitive salary with an annual pay review, and company bonus scheme. 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays Auto enrolment into our excellent pension scheme Flex-benefits- A range of flexible benefits to choose from, that are most important to you Group Life Assurance cover 3 months Maternity, Paternity & Adoption leave all fully paid Professional qualification study support relevant to your role and career Perks at work- amazing discounts on cinema tickets, meals out, luxury items etc. Holiday purchase scheme- up to 5 days annually About Us: Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit. Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners. Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide. Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold. We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business #LI-LP1