Data Steward, CRM (Temp)

Federated Co-operatives Limited (FCL) is hiring a Data Steward, CRM on a temporary basis (10 months) on our Technology team. This position is a remote opportunity and applicants across Western Canada can apply. The Data Steward, CRM manages day-to-day CRM operations, ensuring data is accurately collected, structured, and maintained while supporting integration projects and enforcing data governance, security, and corporate policies. If you have expertise in databases, programming, and data management and enjoy improving data consistency, reducing complexity, and delivering reliable, scalable CRM data, then apply today! What you’ll do: Oversee CRM data across its full lifecycle, ensuring proper governance, integrity, usage, and optimization as the primary data custodian while facilitating requirement intake, analysis, and validation. Define and enforce data policies, quality metrics, access controls, and ensure adherence to corporate regulations, retention, and FCL standards. Monitor and improve data quality through cleansing, validation, and issue resolution while identifying and addressing risks, breaches, and vulnerabilities. Automate data processes, manage data extraction/imports, and evaluate requirements for reporting, queries, and system integrations. Partner with stakeholders and project teams to gather, document, and prioritize CRM data requirements; assess impacts, resolve data issues, provide guidance, and ensure alignment with business goals, data governance standards, and effective support of business needs. Who you’ll work with: The Team: You will work closely with Data Architects and other Digital Commerce and Solution team members, will report into the Senior Manager, eCommerce. This team strives to cultivate a culture of strong relationship-building and continuous communication across the organization as well as strong focus on data quality, compliance, standards, and regulatory adherence. The Collaborators: You will work closely with other functions in our Technology business unit and collaborate across the organization with all lines of business across FCL and the CRS to effectively utilize the CRM for sales, marketing, business operations, through customer relations. You will also collaborate closely with project teams, vendors and business subject matter experts. Why it matters: ​We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development. ​ Who you are: You are looking for a career in ​Information Technology​ and: Have 3 – 6 years of relevant experience in data management and data modeling, including 2+ year experience with CRM Have a degree majoring in Computer Science or Business (Commerce, Marketing, Business Administration etc.) A combination of relevant education and experience may be considered. Are familiar with Salesforce CRM (or another business management software) along with a solid understanding of key data platforms like SQL Server, Oracle and DB2 and reporting concepts. Salesforce Administrator Certification considered an asset. What we offer: Encouragement to take advantage of learning opportunities to grow and develop as a Team Member. As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. To learn more about who we are and what we offer, visit www.fcl.crs. We are committed to providing reasonable accommodations throughout the recruitment process to ensure an enjoyable candidate experience. If you require an accommodation during the recruitment process, we invite you to submit your requests to us via [email protected]. All information received will be kept confidential. If this opportunity speaks to you, we invite you to apply by July 7, 2026. We thank all candidates for their interest, however only those selected to continue in the recruitment process will be contacted. ​FCLHP​ As this position is considered a position of trust, you may be required to complete criminal Background check in accordance with ​FCL​ policies. FCL embraces diversity and inclusion. We’re working to create a workforce that is as diverse as the communities we serve and an environment where every team member brings their whole self to work. We believe all candidates should feel at home with us and be given the opportunity to fully participate during the recruitment process.