Epic HB Analyst

CTG is seeking a certified Epic Hospital Billing (HB) Build Analyst with 3+ years of hands-on build experience to support the design, configuration, and optimization of Epic HB applications. This individual will play a key role in supporting revenue cycle operations, ensuring accurate billing, reimbursement, and compliance across hospital billing workflows. The ideal candidate will have strong knowledge of hospital revenue cycle processes and the ability to translate operational needs into scalable and effective Epic solutions.

Key Responsibilities

Design, build, configure, and maintain Epic HB application components in alignment with organizational and regulatory requirements Collaborate with revenue cycle stakeholders to gather requirements and translate them into system build and workflow improvements Support hospital billing processes, including charge capture, claims creation, reimbursement workflows, and denial management Participate in system implementations, upgrades, and optimization initiatives Perform unit testing, integrated testing, and user acceptance testing (UAT) to ensure system reliability and accuracy Troubleshoot complex system and billing issues, performing root cause analysis and implementing sustainable solutions Maintain comprehensive documentation of system build, workflows, and change management activities Support go-live and post-go-live stabilization efforts, including on-call support as needed Ensure compliance with payer requirements, regulatory standards, and Epic best practices Collaborate with cross-functional teams (PB, Charge Router, HIM, interfaces, reporting) to ensure seamless revenue cycle integration

Required Qualifications

Epic Hospital Billing (HB) Certification (required) 3+ years of Epic HB build experience, including hands-on configuration and support Strong understanding of hospital revenue cycle operations, including billing, reimbursement, and denial management Experience with system upgrades, enhancements, and full testing cycles Proven ability to troubleshoot complex billing and system issues Strong communication and stakeholder engagement skills across both technical and operational teams Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $75.00 to $85.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.