Growth Operations Manager
NoGood is an award-winning, tech-enabled growth consultancy that has fueled the success of some of the most iconic brands. They are looking for a technical Growth Operations Manager to own the automation infrastructure and operational workflows that keep NoGood running, focusing on building integrations and eliminating manual work.
Responsibilities
- Design, build, and maintain automated workflows using n8n and native platform automations, covering time tracking, project management, onboarding/offboarding, client reporting, and internal ops
- Own the full automation lifecycle: requirements gathering, flow design, build, testing, error handling, monitoring, and documentation
- Integrate disparate tools via APIs and webhooks into cohesive, maintainable automated workflows
- Build automated reporting and alerting pipelines that surface time tracking gaps, capacity overloads, project health signals, and utilization variance to leadership, without manual data pulls
- Identify and systematically eliminate manual operational tasks across every team, targeting reduction in manual ops overhead
- Write lightweight Python or JavaScript scripts when automation platforms require custom logic, data transformation, or API handling beyond what no-code supports
- Own project management workspace structure, task hygiene, and delivery timelines across all client engagements
- Enforce time tracking compliance across the team, including automated gap flagging and reporting
- Own platform security and access management. Onboarding/offboarding automations, SSO/2FA enforcement, and permission audits
- Build and maintain internal SOPs for project intake, status reporting, and delivery workflows so the team operates from a single playbook
- Support the rollout of AI-assisted internal workflows and agents as we roll them out across the agency
Skills
- 1-2+ years in marketing operations, agency operations, or growth/marketing operations — agency experience strongly preferred
- End-to-end automated workflows using n8n and native platform automations across a modern ops and marketing tool stack
- Webhook-based integrations and REST API connections between SaaS platforms
- Automated reporting pipelines that surface project health, time tracking gaps, and team utilization — no manual data pulls
- Lightweight Python or JavaScript scripts when no-code tools hit their limits
- Comfort operating in a fast-moving, ambiguous environment where you often have to build the process and then run it
- Experience with cloud data warehouses or BI/reporting tools (e.g. BigQuery, Looker Studio)
- Familiarity with Slack API or Google Workspace APIs
- Experience with Claude API, OpenAI API, or LLM-integrated automation patterns
Benefits
- Earn More, Together: Base Pay + Profit Sharing & Commissions Opportunities
- Health First: Premium Medical, Dental & Vision Coverage
- Flex Work Environment: hybrid at HQ and remote globally
- Set Up Shop: Home Office Stipend
- Recharge Anytime: Unlimited PTO Plan
- Family First: Paid Parental Leave Plan
- Secure Your Future: 401(k) Plan with Employer Matching
- Level Up: Mentorship & Career Growth Support
- Always Be Learning: Access to Top-tier Resources & Industry Experts
- Work Hard, Play Harder: Quarterly Team Trips (Onsite and Offsite)
- Mind & Body Wellness: Gym, Wellness, and Access to Mental Health Plans
- Fuel Your Day: Free Lunch, Snacks, Cold Brew, & Happy Hours
- Grow With Us: Endless Opportunities to Lead & Succeed
- Keep on Shining: Ongoing Employee Development Programs
Company Overview