Health Information Management Identity Analyst
HealthPartners is hiring a Health Information Identity Analyst. The Health Information Management Identity Analyst will maintain the integrity of the enterprise master patient index (EMPI), which includes analyzing and resolving patient identification issues generated by the Epic Identity application and reported by end users. This position will serve as a resource for all business units and must be able to provide issue resolution, training, and technical support. Monday-Friday; 8:00am-4:30pm. This is a remote position. MINIMUM QUALIFICATIONS: Education, Experience or Equivalent Combination: Bachelors in HIM, Healthcare Administration, Business, or related field. 2 years' experience with data analysis, HIM, or related experience. Knowledge, Skills, and Abilities: Maintains strong working knowledge of systems and applications needed to perform duties. Keeps up to date on electronic applications by attending training for new/existing applications. PREFERRED QUALIFICATIONS: Education, Experience or Equivalent Combination: Bachelors in HIM, Healthcare Administration, Business, or related field. 2 years' experience with data analysis, HIM, or related experience. Experience with Epic Electronic Medical Records (EMR) system Licensure/ Registration/ Certification: RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator (credentialed). Knowledge, Skills, and Abilities: Maintains strong working knowledge of systems and applications needed to perform duties. Keeps up to date on electronic applications by attending training for new/existing applications. ESSENTIAL DUTIES: (70%) - Completes patient merges, unmerges, incomplete merges, and commingled chart correction issues by performing complex data analysis. Such as, analyzing Epic Record Viewer demographic history, Epic registration audit trail, Care Everywhere, and Research Study data, past conversion history, patient chart encounters, patient snapshot data, media scans, previous merges and overlays, etc. using Epic (HP and PN Legacy), LexisNexis-Accurint, AHFPRD (HP Membership), and Medipac archive database. Performs comprehensive patient chart analysis to identify, validate and resolve existing overlay and merge errors and to resolve patient fraud and billing disputes in Epic. Analyzes and makes corrections regarding patient data integrity issues within the patient database and notifies downstream systems, departments, and Epic module owners of patient contact moves and unmerges. Maintains multiple spreadsheets for daily work volumes, task details, and productivity for monthly reporting. (10%) - Monitors and resolves incoming interface error workqueues. External ID Bundles (A&A rosters), Gillette, Virtuwell, ADT Resequence, Regency, Ridgeview Medical Center, Incoming Messages workqueue for patient continuity of care and patient workqueues including duplicates, mark for merge and overlays and others as implemented. (10%) - Partners with the HIM Manager and/or Supervisor regarding special projects, coverage, and reporting, as well as participating in workgroups as needed. Performs other duties as assigned. (10%) - Rotates on-call pager coverage for supporting end user reported issues via the Support Center software, 24/7. At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world. At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.
Benefits
Designed to Support Your Total Health As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care. Join us in our mission to improve the health and well-being of our patients, members, and communities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.