[Hiring] Dental Billing Success Consultant @eAssist
Role Description Enjoy a work / life balance while working remotely from home! Review and execute the billing, claims, and payment processes for Multi-Site clients to help departments resolve their revenue cycle challenges. As the DSO Success Consultant, you will work directly with our Multi-Site Practices to understand and support their existing processes to manage accounts, while providing expert-level support and communication to help improve insurance collections.
- Clock in Monday-Friday 8am-5pm or 9am-6pm
- Manage and facilitate revenue cycle workflow for Multi-Site client base
- Manage Denials and Claim Adjudication whenever necessary or within the parameters of the client’s needs
- Operate within the dental industry’s Best Practices when managing accounts
- Must respect and maintain confidentiality following strict HIPAA/PHI regulations
- Ensure maintenance and retention of clients by meeting all Brand Promise Expectations
- Ensure the highest level of customer service by demonstrating thorough knowledge of Dental Revenue workflows and effective communication
- Notify and document challenges and opportunities for improvement to review with your DSO Team Leader and Regional Leader
- Attend all team meetings, Office and DSO Team Leader 1:1 when scheduled
- Other duties as assigned
Qualifications
- MUST HAVE DENTAL BILLING EXPERIENCE
- Full daytime availability
- Two (2) years dental knowledge
- 2-3 years of progressive dental claims management, streamlined billing processes and/or Dental Front Office experience a plus
- Meet the IT requirements
- Professionalism - Demonstrate professional behavior and should consistently be at the high-end of meeting expectations or consistently exceeding expectations
- All Encompassing Role - Will require candidates to perform duties that include all areas of Revenue Cycle Management in order to meet the needs of the practices we service. Ideal candidates should exhibit a high interest in learning new programs and Practice Management Software
- Denti-CAL - Experience is a bonus/preferred
Requirements
- Compensation: $17.50 per hour + POTENTIAL monthly bonus
- Candidates with AxiUm Experience: $20 per hour + POTENTIAL monthly bonus
- 100% Remote with little to no travel
Company Description
At eAssist Dental Solutions, we empower dental practices by providing expert-driven, AI-powered dental billing solutions that maximize collections, streamline revenue cycle management, and allow dental teams to focus on patient care.
- eAssist is the nation's leading dental billing and patient billing service provider for dental offices
- Co-founded by a dentist who understands what other dentists need
- Currently serves over 3000 dental practices through a unique proprietary technology platform
- Certified as a 2026 Top Workplaces and 2025 Great Place to Work
- Featured on the Inc 5000 list of fastest-growing privately held companies in the U.S. for the past 8 years running
- Awarded #10 on Fortune's Great Place to Work for medium-sized Health Care and Biopharma
- 100% remote, nationwide workforce