[Hiring] Nurse Navigator Supervisor @MedCentric
Role Description Our Client, a technology-enabled clinical services company focused on improving access to specialty care, is creating a brand-new Supervisor layer within its Referral Nurse Navigator (RNN) organization. This is a ground-floor leadership opportunity: the team is scaling from twelve nurses to more than thirty, and these inaugural Supervisor hires will help define what supervision looks like at the company for years to come. This is a working supervisor role designed for a player-coach — a clinical leader who wants to stay close to the work, model accountability for the team, and own a specialty area of expertise that serves the entire RNN organization. The position is fully remote, Monday through Friday, with no weekends, no on-call, and no direct patient care.
Qualifications
- Active, unrestricted Registered Nurse (RN) license in any U.S. state.
- Minimum of three years of RN experience.
- Minimum of one year of formal leadership experience — charge nurse capacity is explicitly acceptable.
- Demonstrated experience managing a team of at least eight nurses, including performance management and PTO approval responsibility.
- Pronounced strength in at least one of the four specialty areas: EHR, training and onboarding, quality, or technical troubleshooting.
- Strong written and verbal communication, with the ability to deliver constructive criticism diplomatically.
- Comfort working across multiple EHRs and remote desktop environments.
- A dedicated, private, HIPAA-compliant home office, with heightened attention to confidentiality given the personnel discussions inherent to the role.
- Consistent childcare arrangements if minors are at home during work hours.
- Secure, private high-speed Wi-Fi; backup hotspot recommended.
- Desk-bound, multi-monitor workstation setup (equipment provided).
- Camera-on availability for team meetings and 1:1s.
Requirements
- BSN; MSN is a plus.
- Epic or Athena super-user designation.
- Multi-EHR exposure (Cerner, Meditech, Allscripts, or similar).
- Adjacent leadership backgrounds welcomed: charge nurse, float pool lead, clinic supervisor, or nurse educator with formal training authority.
Benefits
- Comprehensive medical benefits and 401(k) participation.
- Bonus structure and leadership-specific benefits will be reviewed during the interview process.
- Unlimited PTO at the time of hire.
Company Description
Our Client is a mature, growth-stage healthcare technology company in a period of meaningful expansion, with multiple new clients, increased volume, and broadened service lines. The organization operates a primary-care-centered, whole-person, longitudinal care model and delivers eConsults, telehealth, in-person specialty care, care coordination, health coaching, and analytics. The culture is collaborative, transparent, and accountability-driven. Communication runs through Slack, with topic-based sub-channels and a daily team rhythm. The leadership philosophy centers on three principles: mistakes are learning opportunities, accountability is non-negotiable, and peer support is the norm. Retention on the RNN team has historically been exceptional, with most departures resulting from internal promotion or geographic moves rather than turnover.