[Hiring] Phone Center Scheduler @Center for Sports Medicine & Orthopaedics
Role Description The Center for Sports Medicine and Orthopaedics is seeking a Phone Center Scheduler for a full-time position in Chattanooga, TN.
- Responsible for answering phones and scheduling appointments.
- Verifying insurance and calling patients to schedule due to faxed referrals from providers.
- Rescheduling appointments as needed.
- Answering patient portal cases and working on emails sent over by nurses' staff.
- Must be able to work efficiently in a fast-paced environment and adapt to frequent scheduling updates and provider preferences.
- Maintain working knowledge of all phone center duties and provide cross-coverage for team members as needed.
Qualifications
- High School graduate or GED equivalent required.
- Previous experience with information management in a medical office or similar setting preferred.
- Completion of a program of study in medical terminology and legal aspects of medical information management is preferred.
Requirements
- No nights/weekends/holidays. Day shift M-F.
- Must be located within the following states: TN, GA or AL.
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Flexible spending account
- Life insurance
- Paid time off