Home-Based Accounts Receivable Clerk

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Number of Openings: 1 The DCX Client Services Home-Based Accounts Receivable Clerk will be a part of a dynamic and collaborative finance team committed to enhancing collection efforts and driving continuous improvements for the business. You will manage the organization's accounts receivable processes efficiently and accurately. Key responsibilities include reviewing and processing incoming invoices and customer billing statements and receiving and recording customer payments through various methods. The role involves monitoring accounts receivable aging reports, initiating collections procedures for overdue accounts, and developing strategies to minimize bad debt. Additional duties include assisting with month-end close processes, preparing journal entries, and reconciling accounts. The Junior Specialist will maintain accurate records of all transactions, build positive customer relationships by resolving payment issues, and collaborate with the sales team to ensure timely revenue recognition. REQUIRED CORE COMPETENCIES Accounts Receivable Management: Ensures timely and accurate processing of invoices, payments, and account reconciliations. Data Entry & Accuracy: Maintains precise financial records, minimizing errors in data entry and transaction processing. Customer Communication: Effectively communicates with clients regarding outstanding invoices, payment plans, and account discrepancies. Problem-Solving & Dispute Resolution: Identifies and resolves billing discrepancies and payment issues promptly. Financial Analysis & Reporting: Prepares and maintains financial reports related to receivables, aging accounts, and payment trends. Process Compliance & Efficiency: Adheres to company policies and regulatory requirements while optimizing AR workflows. Time Management & Prioritization: Manages workload effectively, ensuring deadlines for invoicing and collections are met. WHAT YOU WILL DO Invoice Generation: Reviewing and processing incoming invoices and customer billing statements. Payment Processing: Receiving and recording customer payments through various methods, including checks, credit card payments, and electronic funds transfers. Ensuring accuracy and completeness of invoice details, including pricing, terms, and payment information. Accounts Monitoring: Monitoring accounts receivable aging reports to track outstanding balances and promptly follow up on overdue payments. Collections: Initiating collections procedures for overdue accounts and following up with customers to secure payments through phone calls, emails, or other communication methods. Developing and implementing effective collection strategies to reduce overdue accounts and minimize bad debt. Reconciliation and Aging Reports: Assisting with month-end close processes, including preparing journal entries and reconciling accounts. Matching incoming payments with outstanding invoices, resolving discrepancies, and analyzing accounts receivable aging reports to track the status of outstanding balances. Documentation: Maintaining accurate and up-to-date records of all accounts receivable transactions, including invoices, payments, and customer correspondences. Customer Relations: Building and maintaining positive customer relationships by addressing inquiries and resolving payment issues. Staying updated on industry regulations and best practices related to accounts receivable management. Strive to provide excellent customer service by addressing customer inquiries and concerns promptly and professionally. Sales Team Support: Collaborating with the sales team to resolve payment-related issues and ensure timely revenue recognition. Performs tasks analogous to the preceding. WHAT WE LOOK FOR Education: Bachelor’s degree in accounting, finance, business administration, financial management, or a related field. Experience: 2-5 years of Accounts Receivables and General Accounting experience or equivalent. Language Proficiency: Strong verbal, written, and English communication skills. Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours. Technical Skills: Proficiency in most Microsoft Office Applications, databases, and accounting software. Strong working knowledge using Excel, pivot tables, advanced formulas, etc. Proficiency in using accounting software and tools, such as QuickBooks, SAP, or other relevant software. In-depth understanding of accounts payable and receivable principles, accounting standards, and account reconciliation. Previous working experience as an offshore staff is highly advantageous. Strong focus on phone and email communication skills for collections. WHAT WE OFFER Salary Range: PHP 40,000-47,500 Job Type: Full-time Work Shift: 8:00 AM - 5:00 PM EST (USA) Workdays: Monday through Friday (USA) BENEFITS OF WORKING WITH US Industry-leading salary packages Permanent work-from-home setup Company equipment provided Internet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growth WHO WE ARE DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!