Home Equity Processor
Overview
Processor, Home Equity Location: Chesterbrook, PA or Remote JG Wentworth is seeking a highly organized, detail-oriented Processor to join our Home Equity Cashout (HEC) team. Our Home Equity Cashout product provides homeowners with a unique opportunity to access the equity in their homes without taking on additional monthly loan payments or debt obligations. As a Processor, you will play a critical role in guiding customers through the funding process from application to closing, ensuring each application is handled efficiently, accurately, and in compliance with regulatory and company requirements. This position requires strong analytical skills, exceptional attention to detail, and a commitment to delivering an outstanding customer experience. You will collaborate closely with applicants, Home Equity Specialists, Underwriters, and third-party vendors to facilitate timely approvals and closings. The ideal candidate has excellent communication skills, a strong understanding of financial documentation, the ability to work efficiently in a fast-paced environment, and a strong drive to help consumers achieve their financial goals.
Responsibilities
Review and evaluate Home Equity Cashout applications for completeness, accuracy, and compliance. Provide consistent contact with applicants throughout the processing lifecycle, providing timely updates and support. Coordinate with Home Equity Specialists, Underwriters, title companies, appraisers, and other third-party vendors to obtain required documentation and resolve outstanding conditions. Collect, review, and analyze financial and property-related documents, including income verification, insurance information, credit reports, appraisals, and title documentation. Ensure all files meet applicable regulatory requirements, internal policies, and investor guidelines. Prepare and submit complete application packages for underwriting review and approval. Actively manage a pipeline of applications, maintaining momentum and ensuring timely progression through each stage of the process. Coordinate closing activities and assist in facilitating timely funding. Maintain accurate and up-to-date records within the company's loan origination and workflow systems. Deliver a high level of customer service while building trust and confidence with applicants. Participate in ongoing training, coaching, and professional development opportunities. Consistently meet or exceed individual performance metrics, quality standards, and productivity goals.
Qualifications
Bachelor's degree preferred. Minimum of two years of recent experience in mortgage processing, loan processing, financial services operations, or a related field. Strong understanding of financial documentation and the ability to analyze information accurately. Excellent verbal and written communication skills with the ability to effectively interact with customers and internal stakeholders. Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment. Strong analytical, critical thinking, and problem-solving capabilities. High level of professionalism, business acumen, and attention to detail. Ability to work independently while contributing effectively within a collaborative team environment. Proficiency with loan origination systems, CRM platforms, and standard business software applications is preferred. Why Join JG Wentworth? At JG Wentworth, we are committed to helping consumers unlock financial opportunities and achieve greater financial flexibility. As part of our Home Equity Cashout team, you will contribute to an innovative financial solution while working alongside talented professionals in a collaborative, customer-focused environment. We offer opportunities for professional growth, ongoing development, and the ability to make a meaningful impact on our customers' financial journeys. Start building your career with J.G. Wentworth today! J.G. Wentworth is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. J.G. Wentworth makes hiring decisions based solely on qualifications, merit, and business needs at the time.