Homegrown Cannabis Dispensary - Budtender - Lansing
About the Role
Golden Grail Group is looking for passionate and dependable individuals to join our Homegrown dispensary team as Budtenders (Product Specialists). In this customer-facing role, you'll help guide guests through their cannabis experience with compassion, professionalism, and product knowledge. Whether you're new to the industry or looking to grow within it, this is a great opportunity to build your career in a fast-paced, team-oriented environment.
Key Responsibilities
- Maintain in-depth knowledge of cannabis strains, products, consumption methods, and cannabis culture.
- Provide an inspiring, clean, and safe retail environment.
- Deliver top-tier customer service and foster a positive and compliant store atmosphere.
- Greet customers and answer incoming phone calls professionally.
- Accurately process transactions using the Point of Sale (POS) system and handle cash responsibly.
- Enter customer information into the system accurately and efficiently.
- Verify proper documentation, identification, and compliance paperwork.
- Keep the store clean, organized, and compliant with company standards.
- Represent the brand and industry with professionalism, compassion, and care.
- Perform other duties as assigned by the management team.
Requirements
- Must be 21 years of age or older.
- Must possess a valid OLCC Marijuana Worker Permit.
- Reliable transportation to and from work.
- Availability to work evenings, weekends, and holidays as needed.
- Ability to lift up to 25 lbs on a regular basis.
- Must have OLCC Marijuana Worker Permit to be considered for employment.
(Reimbursed after completing 90 days of employment)
Preferred Qualifications
- Working knowledge of OLCC cannabis regulations.
- Strong communication and customer service skills.
- Prior cannabis product knowledge.
- Previous experience with POS systems and cash handling.
- Excellent organizational and time-management skills.
Schedule
- Day shifts & night shifts
- Weekday and weekend availability
- Some holidays required
Education
- High school diploma or equivalent (preferred)
Remote Work:
- This position is on-site only and does not offer remote work opportunities.
Remote Skills: Communication Skills, Customer Relations, Customer Service Systems, Customer Support/Service, Documentation, Housekeeping/Cleaning, Lift/Move 25 Pounds, Organizational Skills, Point of Sale (POS) Systems, Regulations, Retail, Team Player, Telephone Skills, Time Management, Transaction Processing/Management, Work From Home About the Company: Chalice Brands