Hospice On Call Triage RN
About the position
Overview
Manages the after-hours on-call administrative operations for assigned branches. This position is 100% remote for overnight, weekends, and holidays. Ensures that patient care and services are delivered appropriately and timely during after-hours and holiday coverage. Impacts patient, family and referral source satisfaction directly. The ideal candidate will be proficient with Homecare Homebase (HCHB), both PointCare and back office / R2 application.
Responsibilities
Triage hospice calls appropriately during assigned shift and all company holidays. Provide an environment which fosters continuous quality assessment performance improvement (QAPI); maintain high standards of patient care, integrity and cost effectiveness. Provide a focused effort to reduce unnecessary hospitalizations and emergency department (ED) trips during after-hours and holidays. Receive, review and enter patient referral information appropriately. Work with local branch to schedule patient admission during the weekend or holiday ensuring a same day admission philosophy. Enter on-call coordination note in patient electronic record for all triaged calls. Promote effective performance and delivery of after-hours hospice; guide clinicians appropriately. Assist in the orientation of new triage nurses. Contact local leadership appropriately for follow-up on time sensitive issues.
Qualifications
Must be a registered nurse (RN). Must have two years of full-time experience in hospice nursing. Proficiency with Homecare Homebase, both R2 and PointCare is required. Must have 5 years of full-time experience as a RN. Must have one year of full-time experience in a supervisory hospice RN position. . Must be able to work assigned shift and all company holidays. Additional Information Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO – Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Responsibilities
- Triage hospice calls appropriately during assigned shift and all company holidays.
- Provide an environment which fosters continuous quality assessment performance improvement (QAPI); maintain high standards of patient care, integrity and cost effectiveness.
- Provide a focused effort to reduce unnecessary hospitalizations and emergency department (ED) trips during after-hours and holidays.
- Receive, review and enter patient referral information appropriately.
- Work with local branch to schedule patient admission during the weekend or holiday ensuring a same day admission philosophy.
- Enter on-call coordination note in patient electronic record for all triaged calls.
- Promote effective performance and delivery of after-hours hospice; guide clinicians appropriately.
- Assist in the orientation of new triage nurses.
- Contact local leadership appropriately for follow-up on time sensitive issues.
Requirements
- Must be a registered nurse (RN).
- Must have two years of full-time experience in hospice nursing.
- Proficiency with Homecare Homebase, both R2 and PointCare is required.
- Must have 5 years of full-time experience as a RN.
- Must have one year of full-time experience in a supervisory hospice RN position.
- Must be able to work assigned shift and all company holidays.
Benefits
- 30 days PDO – Up to 6 weeks (PDO includes company observed holidays)
- Continuing education opportunities
- Scholarship program for employees
- Matching 401(k) plan for all employees
- Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
- Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
- Flexible spending account plans for full-time employees
- Minimum essential coverage health insurance plan for all employees
- Electronic medical records and mobile devices for all clinicians
- Incentivized bonus plan