Immediate Hiring: Seasonal (June-Aug) Ticket & Customer Service Representative at careerzynith
Join careerzynith's dynamic team as a Seasonal Ticket & Customer Service Representative and be part of an unforgettable experience in the world of Drum Corps International (DCI)!
About careerzynith and Drum Corps International (DCI)
careerzynith is a leading organization dedicated to the development of youth through the arts, and as a proud partner of Drum Corps International (DCI), we are committed to showcasing live performances and nationally broadcast events that entertain millions and foster artistic expression and educational growth. As the "Marching Music's Major League?", DCI is a premier platform for young musicians and performers to hone their skills, build confidence, and develop a lifelong passion for the arts.
Position Overview
We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Ticket & Customer Service Representative. As a key member of our team, you will travel to various locations nationwide from June through August, providing exceptional customer support at the box office and entry gates during DCI events. This is an exciting opportunity to engage with attendees, assist with ticket sales, and be part of an unforgettable experience in the world of Drum Corps International.
Key Responsibilities
As a Seasonal Ticket & Customer Service Representative, you will be responsible for:
- Arriving promptly at designated box office locations to assist with preparation for ticket sales
- Facilitating event walk-up sales and responding to customer inquiries
- Assisting customers in selecting the best seats within their preferred price range
- Troubleshooting mobile ticket access issues for customers
- Resolving customer conflicts with support from the On-site Ticket Office Manager
- Addressing customer concerns, requests, and complaints courteously and efficiently
- Maintaining a positive attitude and a genuine interest in helping others
- Fostering a customer-centric environment within the box office, prioritizing safety, quality, and sales promotion
- Performing additional duties as needed
Experience and Qualifications
To be successful in this role, you will need:
- Previous customer service experience required; box office experience preferred
- Willingness to travel for 3-5 consecutive days
- Highly motivated self-starter with strong verbal communication skills
- Ability to work hands-on and engage with both customers and staff
- High school diploma required
Additional Information
As a Seasonal Ticket & Customer Service Representative at careerzynith, you can expect:
- A seasonal position from late June through mid-August, with required training throughout the winter and spring (virtual options available)
- Candidates must pass a clear background check (cost covered by careerzynith)
- Sexual Abuse Prevention Certification Training is required (cost covered by careerzynith)
- Compensation: $250 per event (before taxes)
- Travel and hotel expenses covered by careerzynith
- Four complimentary tickets to various careerzynith-operated events
- Potential for growth to On-Site Ticket Office Manager
Why Join careerzynith?
At careerzynith, we offer a dynamic and supportive work environment that fosters growth, learning, and development. Our team is passionate about creating unforgettable experiences for our customers, and we are committed to providing exceptional customer service. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
Ready for an Easy Start?
This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and join our team as a Seasonal Ticket & Customer Service Representative at careerzynith!
How to Apply
To apply for this exciting opportunity, please visit our website at [insert link]. We look forward to hearing from you!
Equal Opportunity Employer
careerzynith is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. Apply for this job