Internal Account Manager

Symbio is a software company revolutionizing global communication. Our platform offers a comprehensive communication stack, spanning carrier infrastructure to enterprise collaboration, serving diverse Asia-Pacific regions. Combining telecom and software expertise, we drive the evolution of modern communication. Symbio operates under the Aussie Broadband Group, a rapidly expanding technology services provider with a market capitalization exceeding $1 billion (AUD), listed on the Australian Stock Exchange (ASX: ABB). We’re looking for two motivated Internal Account Managers to join our Wellington team in full‑time, permanent roles. If you enjoy building strong client relationships, understand the telco landscape, and bring solid commercial instincts, these roles offer a great opportunity to make an impact. With experience across account management, sales, or business development, and a good grasp of wholesale telco and carrier relationships, you’ll play a key role in supporting and growing our customer portfolio.To be successful in this role you will possess: Account management experience - entry to mid‑level background in account management, sales, or business development Telco relationship skills - experience managing commercial relationships with domestic and international telco operators Proven commercial acumen - strong negotiation skills and success in account or sales environments Wholesale telco exposure - familiarity with international wholesale telcos across areas like enterprise, mobile, fixed line and more Carrier management understanding - solid grasp of carrier relationship management How will you support our “Why?” Build client relationships by managing and growing strong partnerships across your Symbio portfolio. Drive strategic outcomes by planning and acting to improve client results. Stay ahead of changes by identifying shifts in key accounts and responding quickly. Collaborate effectively by working smoothly with customers, peers, and internal teams. Lead account strategy by shaping and delivering account plans with sound commercial judgement. Manage customer margin by overseeing day‑to‑day margin performance. What's it like to work here? As a Symbion, you have flexibility to shape when, where and how you work. Symbions can choose to be primarily remote, primarily office-based, or a mix of both. You also have the freedom to shape your development. Every Symbion is able to design a unique and customised learning journey to build new skills and reach career goals. Plus, you’ll enjoy a range of benefits including: generous parental leave, regular social events, social clubs and a comfortable, fun and diverse working environment. If this sounds like the next great step in your career, we'd love to hear from you. Apply Now! Symbio is an equal opportunity employer. We encourage Symbions to bring their whole self to work and value diversity. You will need to have current work rights to work and be prepared to undergo relevant background checks. All applications are confidential. Life at Symbio We ensure our employees have equal access to a range of learning and development opportunities, and encourage everyone, regardless of gender, ethnicity, disability, sexual orientation or life stage to embrace these opportunities, enabling them to develop themselves and their career. Our employee’s happiness, health and wellbeing is important at Symbio. We provide all employees with flexible working options to ensure that work doesn’t compromise life outside Symbio and also supports their wellbeing. We regularly enhance our employee benefits such as discounted Aussie Broadband internet, up to 26 weeks paid parental leave including super contributions for primary and secondary carers and social clubs. At Symbio, our diverse backgrounds and unique experiences allow us to continue to innovate and create the brands, networks and technologies to power the future of global communications.