IT Administrator / Application Support
Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing highly scalable and consistent solutions, our primary goal is to deliver excellence at all levels and delight our customers and drive them to a better future. One of our client is looking for a Please IT Administrator / Application Support @ NY (Remote) find below the details of the position. Job Title: IT Administrator / Application Support ePAM Location: NY/NJ/Remote Contract only W2 Role Summary
- Responsible for operational stability, support, and enhancement of the ePAM platform
- Partners with Finance, Investment Accounting, and vendors to ensure system reliability and data integrity
Application Support & Operations
- Provide L2/L3 support for incidents and user issues
- Monitor system performance and batch processes
- Perform root cause analysis and issue resolution
Investment Accounting Support
- Support ePAM as core investment accounting platform
- Validate holdings, transactions, and valuations
- Assist with month-end and quarter-end close
Integration & Data Management
- Support inbound/outbound data interfaces
- Resolve reconciliation and data quality issues
- Coordinate with ERP/EPM and data teams
Vendor & Stakeholder Management
- Act as liaison with State Street and vendors
- Manage escalations and support tickets
- Coordinate releases and enhancements
Change & Controls
- Support upgrades and testing cycles
- Maintain documentation and SOPs
- Ensure audit and compliance readiness
Qualifications
- 5+ years application support experience
- Investment accounting systems experience preferred
- Strong data analysis and troubleshooting skills
If you find yourself suitable for this position, kindly send your updated resume and expected hourly rate to elangovan dot t at sensiple dot com Regards Elangovan T | Sensiple Inc., elangovan dot t at sensiple dot com 555 US Highway 1 S, Ste 330 Iselin, NJ 08830 Sensiple, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to gender, race, colour, religion, sex, national origin, veteran or disability status.