Key Account Manager
About Us
Peratera is a UK-based fintech company, founded in 2022 and authorised by the FCA as an Electronic Money Institution. We are building a modern, all-in-one payment platform that enables businesses to manage global payments and financial operations seamlessly. Our solution allows companies to open multi-currency accounts, send and receive payments worldwide, and manage cross-border transactions from a single platform. Our mission is to simplify global finance and remove friction from international business operations. Your mission As a Key Account Manager, you will be responsible for strengthening and expanding our most strategic merchant relationships. Reporting directly to the CEO, you will ensure Peratera remains a trusted partner for high-value clients worldwide. You will own the full commercial lifecycle of your portfolio, driving retention and revenue growth while positioning Peratera as a market leader in the payments industry. Your Tech Environment What You’ll Do Lead and nurture relationships with key merchants, serving as their primary senior advocate within Peratera Proactively engage merchants via email, LinkedIn, and in-person meetings to meet and exceed revenue and retention KPI targets Represent Peratera at global industry events and conferences to build brand presence and network with key decision-makers Collaborate with the Sales team to close major international deals and accelerate go-to-market initiatives Support the onboarding process by overseeing the collection and pre-screening of due diligence documentation to ensure a smooth transition Monitor merchant activity and payment performance (success rates, conversion), turn data insights into actionable growth strategies Provide market insights and client-driven feedback to the Product and Tech teams to guide innovation and improve service delivery Own and drive high-priority merchant issues end-to-end, coordinating with Finance, Compliance, and Tech teams What We’re Looking For 5+ years of proven success in account management or customer success, consistently exceeding performance targets 3+ years of experience in digital banking, payments, or fintech (ideally in cross-border payments) Experience managing iGaming merchant portfolios is highly preferred A strategic thinker with a hands-on approach to closing high-value opportunities and driving upsells Proficiency with leading CRM systems and a strong ability to report on sales metrics and pipeline health Excellent presentation and communication skills in English, ability to influence stakeholders at all levels A solutions-oriented professional who can remove blockers and navigate complex organizational structures
Nice to Have
Experience with distributed, multi-provider payment platforms Understanding of technical integration flows (callbacks, polling, retries) Experience working with merchants in the CIS or Eastern European regions What You’ll Get Competitive, market-aligned compensation Opportunity to work on a high-impact product with real-world scale Modern tech environment and engineering-driven culture International, distributed team with a collaborative mindset Remote-friendly setup with flexible working hours Supportive team culture focused on knowledge sharing and ownership Sounds like a match? Send us your CV - we’re excited to get to know you. About us Peratera is a UK-based fintech company, founded in 2022 and authorised by the FCA as an Electronic Money Institution. We are building a modern, all-in-one payment platform that enables businesses to manage global payments and financial operations seamlessly. Our solution allows companies to open multi-currency accounts, send and receive payments worldwide, and manage cross-border transactions from a single platform. Our mission is to simplify global finance and remove friction from international business operations. www.peratera.com