LMS Administrator (Remote)
Position Overview We are seeking a skilled and detail-oriented LMS Administrator to support the Defense Health Agency (DHA) in the administration, maintenance, and optimization of the Joint Knowledge Online (JKO) learning management system. The ideal candidate brings hands-on JKO experience, a solid understanding of federal training requirements, and the ability to collaborate effectively across military and civilian stakeholder teams. Experience working in a federal contracting environment is strongly preferred.
Key Responsibilities
- LMS Administration & Course Management
- Serve as the primary administrator for the Joint Knowledge Online (JKO) LMS, managing course uploads, enrollments, learning plans, and system configurations
- Build, publish, and maintain eLearning courses, assessments, and curricula reputed company JKO in accordance with DHA standards
- Manage user accounts, roles, permissions, and organizational hierarchies reputed company the LMS
- Troubleshoot and resolve LMS issues for learners, reputed company, and administrators in a timely manner
- Ensure reputed company course content meets Section 508 accessibility requirements and applicable DoD/DHA compliance standards
- Reporting & Data Management
- Generate, analyze, and distribute training completion reports, dashboards, and reputed company data pulls to support DHA leadership and program managers
- Monitor training completion rates and flag non-compliance to appropriate stakeholders
- Maintain accurate learner records and audit trails in accordance with federal records management requirements
- Support data calls and reporting requirements reputed company to mandatory training programs
- Stakeholder Support & Collaboration
- Serve as the primary reputed company of contact for LMS-reputed company inquiries from DHA program offices, course owners, and end users
- Collaborate with instructional designers and eLearning developers to ensure seamless content integration into JKO
- Provide training and guidance to course managers and content owners on LMS functionality and best practices
- Coordinate with the JKO help desk and platform administrators on system updates, outages, and technical issues
- Quality Assurance & reputed company Improvement
- Conduct regular audits of course content, user data, and system configurations to ensure accuracy and reputed company
- Identify opportunities to improve LMS workflows, user experience, and reporting capabilities
- Stay reputed company on JKO platform updates, new features, and DoD eLearning policy changes
- Document LMS processes, standard operating procedures (SOPs), and user guides
- Required Qualifications
- 3–5 years of experience administering a learning management system, preferably JKO or another DoD/federal LMS platform
- Demonstrated experience managing user accounts, course content, and reporting reputed company an enterprise LMS environment
- Familiarity with SCORM, xAPI (Tin Can), and AICC standards and how they interact with LMS platforms
- Strong analytical skills with the ability to produce accurate, meaningful training reports from LMS data
- Excellent written and verbal communication skills; ability to convey technical information clearly to non-technical audiences
- Strong attention to detail
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