Medical Information Manager (Contract)
Job Description
The Medical Information Manager drafts and maintains with supervision medical information content for use by the Medical Information Call Center (MIC) staff to respond to medical inquiries from health-care professionals and patients. The Medical Information Manager reviews MIC case records for accuracy of response and appropriate case processing in compliance with applicable policies and SOPs. This is a 12 month contract to start. Potential to extend. Remote opportunity in the US. This role focuses on our Pain Program (JOURNAVX) Key Duties & Responsibilities
- Develops and maintains good therapeutic knowledge of disease, epidemiology, product and competitor product information to facilitate the creation of medical content.
- Drafts, with guidance, standard medical response letters and frequently asked questions (FAQs) for assigned product(s) that are timely, non-misleading, accurate, and scientifically balanced for assigned Vertex marketed products and relevant disease-related topics for use by MICs to respond to commonly received unsolicited medical inquiries.
- Works cross-functionally with other subject matter experts in Medical Affairs, Regulatory Affairs, Formulations and Pharmacovigilance to send response drafts (letters and FAQs) for review and approval to ensure drafts are accurate, compliant and appropriately address the topic of the inquiry.
- Utilizes therapeutic knowledge and clinical expertise to draft, with guidance, timely, non misleading, accurate, and scientifically balanced custom responses to new and/or unusual unsolicited medical information inquiries concerning assigned product(s).
- Reviews medical information call center case records (medical inquiries, potential adverse events, and potential product complaints) to ensure quality and accuracy of response and appropriate case processing.
- Drafts, with guidance, metric and insight reports for use by medical information upper management and strategic business partners
- Fact checks medical and marketing content, related to assigned product(s) in the electronic review and approval system, for accuracy and appropriateness and relays all discrepancies to the appropriate subject matter expert or final approver.
- Monitors the medical literature for additional sources of product information and content for use in the creation of medical information materials
Required Education Level Bachelors Degree PharmD preferred Pay Range $63-$69/HR Requisition Disclaimer This job posting is for a temporary role with a third-party agency partner on assignment at Vertex Pharmaceuticals (“Vertex”). The individual selected for this role will be offered the role as an employee of a third- party agency partner; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by the third-party agency partner upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements By applying for this position, you agree to the Atrium Terms and Conditions and you direct Atrium to share your application materials, which may include your CV/Resume, email address or phone number, with Vertex. For more information on how Vertex handles your personal data related to your job application, please see Vertex’s Careers Privacy Notice. Agreeing to the Atrium Terms and Conditions, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone, or text message. Your personal information will be safely stored within the Atrium & Vertex databases. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact Atrium at [email protected]. If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at [email protected]. Please include the job title in the subject of your email. No C2C or Third-Party Vendors