Nonprofit Salesforce Consultant – Enterprise Project Manager
Job Description:
- Guide full project life cycle from requirements gathering to solution design and development, testing, and deployment
- Steering complex Enterprise-level implementations through various stages of development and deployment.
- Support translation of client needs into technical requirements
- Join and lead client-facing discovery sessions.
- Maintain and update Story Navigator as the central repository of project configuration, design, documentation, and user feedback
- Assist in quality testing prior to user testing
- Create and actively manage implementation schedules, project deliverables and milestones to ensure effective completion of project milestones, control project scope and mitigate risks.
- Coordinate client and Idealist Consulting project team meetings and communications, utilizing prescribed project management tools and platform to ensure continuity in communication and project quality
- Produce quality project deliverables, including kickoff presentations, project plans, status reports, budget burn reports, client requirements, design documentation, and deployment plans
- Work closely with client project team to identify, nurture, and guide client team
- Collaborate with Client Success Team and Service Delivery management as needed to resolve project or client communication roadblocks
- Proactively manage multiple, concurrent projects
Requirements:
- 3-7 years experience in a similar role
- Minimum certification: Salesforce Admin Certification
- Understanding of Nonprofit Cloud (NPC) (Certification preferred)
- Excellent verbal and written communication skills - including translation of technical requirements to non-technical individuals
- Project management experience
- Familiarity with PROSCI and ADKAR
- Understanding of nonprofit technology projects
- Ability to engage in multiple projects at one time
- Experience managing with both Waterfall and Agile software development methodologies
- Creative and analytical thinking with a passion for solving customer problems with software solutions
- Experience in Enterprise-level Implementations, demonstrating a track record of successfully steering complex projects through various stages of development and deployment
- 2+ Salesforce administration with strong declarative design skills and the ability to deliver customer-driven solutions
- Proven experience with NPSP and NPC
- PMP or other related Certification is a strong plus
- Experience managing projects or engaging in projects with technical and cross-functional components
- Previous experience working with nonprofits, experience working in fundraising and program management is a plus
- Salesforce Sales Cloud, Service Cloud certifications a plus
- Team leadership experience
Benefits:
- Contractors are not employees of Idealist Consulting and are therefore not eligible for benefits such as healthcare coverage and paid time off.
- Independent contractors are required to carry their own professional liability insurance policy.