Nurse Navigator (Telehealth Maternal Health)
We are seeking an empathetic and proactive Nurse Navigator to support pregnant and postpartum patients through our telehealth platform. You will provide clinical care coordination, virtual wellness check-ins, and health education to ensure seamless continuity of care. You will also play a critical role in the early identification of medical, behavioral health, and social risk factors, connecting mothers to essential community resources.
Key Responsibilities
- Virtual Assessments & Monitoring: Conduct telehealth nursing assessments and review patient risk factors such as gestational diabetes, hypertension, and postpartum depression.
- Care Coordination: Develop and implement individualized care plans, coordinating follow-up appointments, lab visits, and specialist referrals (e.g., lactation consultants, nutritionists).
- Patient Education: Provide evidence-based education on prenatal care, postpartum recovery, safe sleep, breastfeeding, and recognizing maternal warning signs.
- Provider Liaison: Act as a central clinical liaison between the patient, obstetricians, midwives, social workers, and community partners.
- Resource Navigation: Help patients overcome barriers to care, including transportation, insurance questions, and food/housing insecurity.
- Documentation: Maintain accurate, timely, and HIPAA-compliant documentation of all telehealth encounters and patient progress in the Electronic Health Record (EHR).