Peer Support Specialist (NYCPS)
Life at aptihealth aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You’ll join a mission-driven team that’s curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We’re proud to be named one of the world’s top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we’re building a better, more accessible future for mental health.
What We Offer
- The chance to make life better for millions of people
- Smart, supportive colleagues who care about what they do
- A place where new ideas quickly turn into real results
- A culture that values curiosity, collaboration, and inclusion
- A team built on trust, accountability, and continuous learning
Your Role As a Peer Specialist you will be part of an interdisciplinary team providing transformative care to our patients. You will communicate directly with patients and engage with them via phone and/or video, serving as a role model, mentor, advocate, and motivator to recovery. You will provide support from a peer-perspective: someone who has first-hand experience with a mental health diagnosis and/or addiction.
Responsibilities
- Outreach to patients to provide encouragement, check-in on goal progress, problem solve, and provide support
- Review patient status and escalate urgent matters as needed to care team providers
- Document patient interactions in the patient’s medical record
- Coordinate care with patient care team including therapist and prescriber
- Coordinate with internal and external care team members
- Conduct daily telephonic outreach based on the needs of patients
- Must have current and valid New York State Certified Peer Specialist Certification (NYCPS)
- One year of Peer Specialist experience working with adults age 18+ with a mental health diagnosis
- Current or former recipient of mental health services
- Knowledge in recovery and overcoming the challenges resulting from a mental health diagnosis
- Commitment to one’s own continued recovery
- Ability to work independently in a virtual environment
- Ability to share personal struggles and stories of success
- Comprehensive Medical, Dental, and Vision plans available
- Paid Time off, Sick Time and Paid Company Holidays
- 401k Retirement Savings Program with 2% Company matching
- Voluntary Life Insurance
- Employee Assistant Program (EAP)
- Competitive Salary
Work Location: Remote Work Hours: M-F 9am-5pm(EST) Hourly Pay-Range: $18-$23/hr About aptihealth aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. For more information, please visit www.aptihealth.com To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes. aptihealth, inc. | 1785 Route 9, Clifton Park, NY 12065