Principal, Vendor Management
About the position Responsible for managing all aspects of outsourced fulfillment operations including identifying vendor partners, contract negotiation, onboarding and ongoing business relationships with Third-Party Logistics/Fulfillment (3PL’s) providers. The role acts as the primary point of contact for managing the strategic partnership between Nintendo and our external fulfillment providers.
Responsibilities
- Serves as the primary operational point of contact for assigned 3PL partners.
- Manages relationships with all potential 3PL providers (direct to consumer and retail order fulfillment).
- Manages the implementation/integration with 3PL’s via EDI/API to their WMS/ERP/TMS.
- Establish and verify all 3PL partners meet KPI’s for each business segment.
- Manages the review and auditing of billing invoices (fulfillment and freight) as they pertain to 3PL activities.
- Leads quarterly business reviews for performance of 3PL related activities.
- Manages relationships with internal stakeholders to ensure operational objectives are met.
- Provides inventory holding and fulfillment forecast for business activities at 3PL to include inbound, outbound, storage requirements.
- Oversee the operational tasks of inventory flow to and from all 3PL’s (inclusive of reverse logistics from consumers).
Requirements
- 7 years of experience in supply chain fulfillment (e-commerce and retail) or related field.
- Experience managing cross functional projects
- Experience in Enterprise Resource Planning (ERP) integrations across companies
- Creating and communicating expectations of standard operating procedures (SOP’s) and key performance indicators (KPI’s) of the business
- Bachelor’s degree in Supply Chain Operations, Logistics, Business, or a related field or equivalent experience.
- Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.
Nice-to-haves
- APICS/SCCP certification strongly preferred.
Benefits
- medical
- dental
- vision
- 401(k)
- paid time off
- potential for a semi-annual discretionary performance bonus