[Remote] Associate Business Systems Administrator
Note: The job is a remote job and is open to candidates in USA. Aderant is a global industry leading software company providing comprehensive business management solutions for law firms and other professional services organizations. They are seeking a Business Systems Administrator to maintain and optimize systems like Salesforce and Atlassian, ensuring their performance and supporting continuous improvement initiatives.
Responsibilities
- Serve as a systems administrator and technical subject matter expert for projects and enhancements supporting Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Experience Cloud, Atlassian, Sage Intacct, NetSuite SuiteProjects Pro, Gong, Ironclad and additional financial management/professional services platforms
- Manage day-to-day system administration activities, including user setup, permissions, profiles, roles, page layouts, workflows, approval processes, reports, dashboards, integrations, and data updates
- Execute system configuration changes and maintenance activities in alignment with business priorities, governance standards, and change management processes
- Create and maintain documentation for system configurations, business processes, user guides, release notes, and support procedures
- Create and maintain documentation for system configurations, business processes, user guides, release notes, and support procedures
- Maintain system security and access controls by ensuring users have appropriate permissions based on role, responsibility, and business need
- Collaborate with the Business Systems team to prioritize requests, manage backlog items, and support continuous improvement initiatives that enable operational efficiency and market growth
Skills
- 1-3 years experience as a Systems Administrator
- Ability to assess the impact of new requirements on an existing platform and all upstream and downstream applications, systems and processes
- Manage time effectively in a fast-paced, dynamic environment with the ability to meet multiple deadlines
- Excellent verbal and written communication skills
- Excellent analytical and critical thinking skills
- Bachelor's degree
- Salesforce Administrator certification
- Experience with CRM, ERP or related applications
Company Overview
Company H1B Sponsorship