[Remote] Bilingual Customer Service Representative - Spanish-English - Remote USA
Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences. As a Spanish-English Bilingual Customer Service Representative, you will resolve escalated or complex calls from customers, ensuring their experience is exceptional.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months or more of customer services experience
- High school diploma or equivalent
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet (>15 mbps)
Benefits
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- PTO
- Tuition reimbursement
- Health and wellness incentives
- Training experience includes engaging, instructor‑led online sessions that use both webcam video and audio
- Access to individualized coaching and thousands of free courses to support your growth
Company Overview