[Remote] Customer Service & Enrollment Specialist

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is expanding and hiring Remote Customer Service & Client Support Specialists to help individuals and families across the United States access essential benefit programs from the comfort of home. This role offers the chance to make a real impact while developing valuable client service and communication skills in a supportive environment.

Responsibilities

• Conduct scheduled virtual consultations to understand client needs
• Guide clients through available benefit options and enrollment steps
• Maintain accurate client records and manage follow-up communication
• Deliver professional, client-focused support throughout the process
• Build long-term relationships through consistent service and trust
• Participate in ongoing training, development programs, and team meetings

Skills

• Authorized to work in the United States
• Windows-based laptop or desktop with webcam access
• Reliable high-speed internet connection
• Candidates with backgrounds in customer service, consulting, or sales (preferred but not required)

Benefits

• 100% Remote Work Work from anywhere in the United States with a fully virtual team structure.
• Flexible Scheduling Structure your workday in a way that supports productivity and balance.
• Pre-Scheduled Client Consultations Work with individuals who have requested information—no cold outreach required.
• Professional Training & Development Structured onboarding and continuous learning opportunities to help you grow.
• Long-Term Income Opportunities Performance incentives and renewal-based earning potential.
• Collaborative Culture Work alongside a supportive team focused on mentorship, accountability, and growth.
• Career Advancement Clear pathways into mentorship and leadership roles for high performers.

Company Overview