[Remote] Director, Utilization Strategy & Growth

Note: The job is a remote job and is open to candidates in USA. Carrum Health is a health tech company focused on transforming the healthcare system to enhance patient experiences. The Director, Utilization Strategy & Growth will lead the development and execution of the VFlex plan design model, aiming to grow its service and streamline delivery.

Responsibilities

• Empower Client Success (CS) & Sales to win VFlex upsells
• Optimize carrier redirect processes and minimize operational exceptions and leakage that erode utilization
• Scout, validate, and execute untapped opportunities to grow and improve performance of the VFlex model
• Build the frameworks to track, report, and grow utilization and improve member experience
• Conduct the analytics to enable VFlex success

Skills

• Have strong conceptual and problem-solving abilities, data-driven thinking, and experience building robust and structured execution programs
• Can navigate health plan discussions with confidence and credibility, leveraging a collaborative approach to successfully implementing and improving VFlex in partnership with health plans
• Think like a consultant and are highly analytical. You are at home in spreadsheets and can easily interpret data
• Can demonstrate strong project management skills with an ability to create, execute, and adjust plans as needed
• Are entrepreneurial and resourceful; you can find creative ways to make a big impact quickly and without much direction
• Can strike a balance between quantitative rigor and qualitative, situation-specific nuance
• Are an adept communicator who can influence thinking and action across a wide array of stakeholders in the absence of a direct reporting relationship
• Have experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environments

Benefits

• Equity
• An annual bonus
• Stock option plan
• Flexible schedules and remote work
• Chicago and San Francisco offices available
• Self-managed vacation days, within reason
• Paid parental leave
• Health, vision, and dental insurance
• 401K retirement plan

Company Overview