[Remote] Field Service Engineer-CNC
Note: The job is a remote job and is open to candidates in USA. Talener is seeking multiple Field Service Engineers for one of the nation's leading machine manufacturers. The role involves machine installation, maintenance, and repair, along with building strong customer service relationships and advising on equipment performance.
Responsibilities
- 5+ years of experience with machine installation, maintenance, and repair
- Creating and updating documentation of technical information
- Develop ongoing and ad-hoc special reports pertaining to Service
- Build strong customer service relationships with customers
- Advise factory engineers regarding equipment defects, customer satisfaction, product performance, and suggestions for product improvement
- Ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams
- Basic computer literacy and working knowledge of MS Word, Excel, and Outlook
- Ability to travel 50% of the time to customer sites
- Experience working with FANUC or Siemens NX
Skills
- 5+ years of experience with machine installation, maintenance, and repair
- Creating and updating documentation of technical information
- Develop ongoing and ad-hoc special reports pertaining to Service
- Build strong customer service relationships with customers
- Advise factory engineers regarding equipment defects, customer satisfaction, product performance, and suggestions for product improvement
- Ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams
- Basic computer literacy and working knowledge of MS Word, Excel, and Outlook
- Ability to travel 50% of the time to customer sites
- Experience working with FANUC or Siemens NX
- 5+ years of experience in troubleshooting and maintenance of CNC machine tools
- Degree in Electrical Engineering/Mechanical Engineering or trade school
- Ability to foster long term relationships
Benefits
- Overtime eligible
- Full benefits
- Car allowance
Company Overview