[Remote] Lead Operations Engineer - Public Sector Job Details | Lumen Technologies
Note: The job is a remote job and is open to candidates in USA. Lumen is a trusted network provider in the AI-powered world, connecting various entities through its expansive fiber network. As a Lead Operations Engineer, you will apply advanced engineering principles to solve complex network issues and lead innovative processes and applications for the public sector.
Responsibilities
- SDWAN Experience
- Leads the development, evaluation and implementation of new and innovative principles, processes and applications
- Exercises considerable latitude in decision-making under limited consultative direction toward predetermined long-range targets
- Analyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices
- Resolves difficult interoperability problems to obtain operation across all platforms
- Configures systems to user environments
- Supports acquisition and implementation of hardware and software as well as subcontractor services
- Regarded as subject matter expert in applied research, development, and design of new products
- Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions
- May act as a technical project leader or provide work leadership for lower level employees
- Excludes those with full supervisory responsibilities
- Requires limited direction and guidance with most tasks
- GSA Clearance eligibility
Skills
- Bachelor's degree with 8+ years of experience or commensurate work skills experience
- Solid interpersonal skills & a demonstrated ability to work collaboratively with a team
- Must maintain the ability to self-manage assigned job role responsibilities to achieve desired performance results
- Candidate must possess solid written & verbal communication skills. Demonstrates prior experience interacting with customers
- Candidate demonstrates experience in the use of personal computers, including Microsoft Word, Excel, and Outlook
- Proficiency with presentations to technical and non-technical audiences; must be able to translate technical terms and concepts to non-technical entities
- Ability to effectively prioritize and execute multiple tasks in a rapidly changing work environment
- Flexible work hours scheduled around 3:00pm-11:30pm (Monday-Friday) and on-call accessibility on rotation
- SDWAN Experience
- Leads the development, evaluation and implementation of new and innovative principles, processes and applications
- Exercises considerable latitude in decision-making under limited consultative direction toward predetermined long-range targets
- Analyzes complex local and wide area network systems and/or customer network environment, including planning, designing, evaluating, selecting operating systems and protocol suites and configuring communication media with concentrators, bridges and other devices
- Resolves difficult interoperability problems to obtain operation across all platforms
- Configures systems to user environments
- Supports acquisition and implementation of hardware and software as well as subcontractor services
- Regarded as subject matter expert in applied research, development, and design of new products
- Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions
- May act as a technical project leader or provide work leadership for lower level employees
- Excludes those with full supervisory responsibilities
- Requires limited direction and guidance with most tasks
- GSA Clearance eligibility
- Master's degree with 6+ years of experience
Benefits
- Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
- We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Company Overview