[Remote] Legal Customer Success Consultant (JD Required)

Note: The job is a remote job and is open to candidates in USA. LexisNexis is a global provider of information-based analytics and decision tools for professional and business customers. The Legal Customer Success Consultant role focuses on creating preference and active users in law schools by assessing customer needs and promoting LexisNexis products and services.

Responsibilities

• Acting as a Consultative Sales Person, by supporting law school customers in order to increase active users
• Working at all levels of a law school, including students, faculty, librarians and leadership (i.e. law school Dean-level)
• Developing strategic account plans (which will differ school-by-school)
• Demonstrating deep product, content or practice area knowledge; acts as internal resource for sales, marketing and segment
• Preparing and deliver specialized customer presentations that communicate our value proposition and differentiators to create new active users
• Conducting research, analysis of findings and shares information with product, segment and marketing
• Developing and executing marketing strategies to meet the needs of students, faculty, and staff at law schools

Skills

• Have Juris Doctorate
• 1-2 years practice experience
• Display excellent verbal and written communication skills
• Experience developing and executing on account plans and coordinating key stakeholders and resources to positively impact clients
• Demonstrate outstanding networking capabilities and exhibit a professional demeanor, business maturity, and technical knowledge

Benefits

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

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