[Remote] Louisville, KY based Clinical Specialist - Remote, USA
Note: The job is a remote job and is open to candidates in USA. Calyxo, Inc. is a medical device company focused on improving kidney stone treatment. They are seeking a Clinical Specialist to provide clinical product assistance, train surgical teams, and manage inventory while ensuring compliance with company policies.
Responsibilities
- Provide clinical case coverage as assigned
- Train the surgical team to assist in good patient outcomes and verbally support cases during training period
- Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
- Develop technical acumen to a level to serve as an educational resource
- Demonstrate appropriate interactions with all hospital service providers
- Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
- Troubleshoot equipment according to standard procedure
- Provide intra-operative clinical product support
- Ensure that 100% of received inventory and returned inventory matches shipping documents
- Reconcile inventory/usage as well as missing inventory
- Assist in the delivery of procedural training to physicians and medical staff
- Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
- In partnership with TSM, perform account management: such as Account Set Up, Clinical Engagement, Case Support and Clinical Outcomes
- In Partnership with TSM, support education of APPs, Office and Hospital Staff
- In partnership with TSM, help facilitate and support Residency Education
- Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
- In this role, you will collaborate with Clinical Specialist teams to review and discuss case presentations and peer to peer knowledge sharing
- Other duties as assigned
Skills
- Clinical experience such as: Scrub Tech, X-Ray Tech, RN or BSN, Laser Tech
- Experience in surgical technique and sterile procedures in the operating room
- Experience utilizing fluoroscopy is a plus
- Customer relationship and procedural skill development are highly desired
- Able to travel by car up to 90%
- Must have valid US driver's license
- Compliance with relevant county, state, and federal rules regarding vaccinations
- Industry experience (1-3 years)
- Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
- Comfortable with the pace required to be successful in a start-up
- Ability to provide intraoperative procedural guidance
- Willingness to travel outside of the designated territory
- Industry experience: 3+ years of full-time employment by a medical device company as a clinical specialist (or comparable position) focused on case coverage and patient outcomes (not equipment/service provider)
- Clinical experience: Intraoperative Coaching Experience
- OR experience: Fluent in Staff and Support Training
- Track record of success. Urology experience preferred
- Understands the medical device industry
- Understands sales processes and training
- Highly desirable candidates will have a degree or certification in a medical-related field (ex: LPN, RN, Surg Tech, Rad Tech, etc)
Benefits
- Stock options: ownership and a stake in growing a mission-driven company
- Employee benefits package that includes 401(k), healthcare insurance and paid vacation
Company Overview