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[Remote] Manager, Emerging Account Management

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. The role involves leading the Account Management team by providing coaching, mentorship, and guidance to ensure the success of Emerging Market Account Managers in meeting their goals.

Responsibilities

  • Manage the day-to-day operations of the team. Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals. Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals
  • Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management. Identify training and skill development opportunities for direct reports. Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls
  • Ensure forecasting is accurate and implement measures to accurately report on future pipeline
  • Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets
  • Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives

Skills

  • 3+ years of experience leading Account Management teams
  • Experience recruiting, hiring, and developing talented and driven individuals
  • Passion for coaching, motivating, and mentoring others
  • Track record of success in sales leadership within a SaaS or B2B organization
  • Care deeply about the success of your reps and great at celebrating wins and progress
  • Analytical thinker who knows how to turn metrics into decisions and can present data in an impactful way
  • Ability to identify and make recommendations for improvement in the areas of process, efficiency and productivity
  • Experience in a fast-growth environment
  • Experience in sales in the CMMS industry or B2B SaaS startup is an asset

Benefits

  • Competitive salary and meaningful equity opportunities.
  • Healthcare, dental, and vision coverage.
  • 401(k) / RRSP program.
  • Take what you need PTO.
  • A Work Culture where:
  • You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
  • We believe in meritocracy, where ideas and effort are publicly celebrated.

Company Overview

  • MaintainX provides a CMMS/EAM platform that leverages AI to enhance asset performance and reduce downtime for industrial teams. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.getmaintainx.com.
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