[Remote] Manager, Technical Product Management
Note: The job is a remote job and is open to candidates in USA. Jack Henry is a technology company focused on redefining financial services for community banks and credit unions. The Manager of Technical Product Management will oversee deposit product initiatives, lead a team of Business Analysts, and collaborate with financial institutions to enhance product features.
Responsibilities
- Directs, designs and implements a comprehensive product management strategy for a specific product or group of products from product definition and planning through production and release
- Creates and maintains the product vision/roadmap; directs those involved in the design, modification, and evaluation of all phases of a specific product or group of products from product definition through production and release
- Oversees the interaction with other internal organizations such as development, quality, marketing, etc. as the product(s) move to completion
- Ensures that products meet specifications and quality goals. Formulates and executes long-term plans for cost/profit control
- Manages accurate tracking of statistics of product adoption by customer base and translates feedback into enhancement recommendations
- Serves as a resource within the user community (e.g., focus groups, ESP, customer fact finding, etc.)
- Promotes use of new technologies and industry-leading trends to product management activities
- Reviews alpha and beta program definitions, and oversees execution
- Oversees a smooth turnover to implementation or support organizations that includes planning, training and hand off, and the rollout of marketing plans/campaigns
- Provides resources for standard demonstrations, occasional participation in customer demonstrations, and to internal sales
- Promotes investigation and application of new technologies and industry trends to product management activities
- May perform other job duties as assigned
Skills
- Minimum of 7 years of experience in business analysis, product management, or working within the SDLC
- Experience in deposit operations with strong understanding of banking workflows, compliance considerations, and operational processes
- Previous business leadership experience, including leading teams, projects, or cross-functional initiatives
- Exceptional presentation and communication skills, with the ability to translate complex technical concepts for both technical and non-technical audiences
- Ability to travel up to 25% for internal meetings, conferences, and customer engagements
- Experience working in or alongside software development or engineering teams
- Familiarity with Jack Henry products, especially SilverLake® or related Jack Henry systems
- Background in technical product management, system integrations, API-driven solutions, or platform-based products
- Experience developing roadmaps, writing requirements, and leading discovery sessions in Agile or hybrid environments
- Strong analytical mindset with the ability to make data-driven decisions and evaluate complex business needs
- Prior experience presenting to executives, facilitating customer discussions, or leading strategic product initiatives
Benefits
- Comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally
Company Overview