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[Remote] Marketing Operations Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Unstructured is defining the standard for enterprise data transformation in the age of LLMs and generative AI. They are seeking a Marketing Operations Manager to own the data integrity and automation layer of their marketing function, ensuring accurate reporting and effective campaign operationalization.

Responsibilities

  • Own the lead lifecycle in HubSpot: stage definitions, date stamping and transition logic, nurture enrollment criteria, and the marketing -> BDR handoff
  • Ensure attribution and tracking are reliable: capture first-touch source, UTM parameters, and campaign data so reporting is accurate
  • Execute marketing automation platform (MAP) tasks: email scheduling, list uploads, segment creation and maintenance, and workflows
  • Operationalize email programs - not necessarily write copy: create, test, QA, and schedule marketing emails and build nurture pathways
  • Manage opt-in/opt-out lists, email deliverability, and compliance (CAN-SPAM, GDPR, CASL)
  • Own data hygiene and deduplication across the contact and account database
  • Build and report on sales/marketing SLAs
  • Administer and maintain marketing ops tools (HubSpot, Vector, Octolens, and others) and recommend improvements

Skills

  • 4-6 years in marketing operations (or demand gen / revenue ops with a marketing focus) at a B2B SaaS company
  • Experience building processes & systems from the ground-up
  • Deep HubSpot experience (Marketing Hub + Operations Hub): workflows, lifecycle stages, lists, properties, and data management
  • Deep no-code or low-code automation experience
  • Hands-on lead lifecycle ownership: stage logic, nurture enrollment, and marketing -> BDR handoff
  • Attribution and tracking experience: first-touch source, UTM governance, and campaign reporting
  • Email operations: building, testing, QAing, and scheduling emails and nurture pathways
  • Email deliverability and compliance fluency, plus opt-in/opt-out (consent) management
  • Data hygiene and deduplication; list creation, segmentation, and maintenance
  • Experience defining and reporting on sales/marketing SLAs
  • A documentation-heavy mindset and disciplined change management
  • Familiarity with intent/signal tools (Reo, Octolens) or similar
  • Comfort using AI-assisted tools for ops efficiency
  • Experience at a developer-focused or open-source company
  • Experience with Enterprise ICPs and multi-touch B2B funnels

Benefits

  • Company offsites
  • Best-in-tech swag
  • The tools you need to do your best work, wherever you're based
  • Medical, dental, and vision coverage effective the 1st of the month following your start date
  • Life and disability insurance
  • Unlimited PTO
  • Flexible parental leave
  • 401(k) with company match
  • Equity
  • $500 work from home stipend
  • $70/month internet reimbursement
  • Team/company offsites throughout the year

Company Overview

  • Unstructured is the data infrastructure company solving the most critical bottleneck in enterprise AI: making unstructured data accessible to AI applications. It was founded in 2022, and is headquartered in Rocklin, California, USA, with a workforce of 51-200 employees. Its website is https://unstructured.io.
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