[Remote] Mechanical Field Service Engineer, Apprentice

Note: The job is a remote job and is open to candidates in USA. Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for a Mechanical Field Service Engineer, Apprentice to join their team. This hands-on role supports the Field Service team by assisting with the installation, troubleshooting, repair, and maintenance of corrugating and/or box-making machinery while gaining practical experience under the guidance of experienced engineers.

Responsibilities

• Assist Field Service Engineers in responding to customer support requests
• Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines
• Support disassembly, inspection, and repair processes under supervision
• Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders
• Participate in the setup and installation of new equipment, including coordination with riggers and millwrights
• Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation
• Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities
• Assist in documenting service activities, including photos and detailed descriptions of work performed
• Report equipment issues, material needs, or safety concerns to supervising technicians or management
• Engage in structured learning activities, including technical training modules and performance evaluations
• Support operations as needed to maintain workflow and meet schedules and quality standards
• Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy. Prepare and submit documentation for invoicing and expenses per established procedures
• This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned

Skills

• Education: High school diploma or equivalent required
• Experience: Minimum of one (1) year of hands-on mechanical experience, such as Diesel Mechanic, Automotive Mechanic, Heavy Equipment Technician, or similar position
• Basic understanding of mechanical systems, hydraulics, and industrial equipment
• Experience with basic mechanical troubleshooting, fluid systems, and equipment repair
• Strong mechanical aptitude with the ability to diagnose and repair mechanical systems
• Ability to read and interpret mechanical drawings, schematics, and service manuals
• Technical school, vocational training, or military training in mechanical, automotive, diesel, or industrial maintenance preferred
• ASE certifications or equivalent mechanical certifications

Benefits

• Excellent Wellness Benefits (Medical, Dental, Vision & 401K Matching)
• Company-provided STD and LTD
• Parental Leave
• Company-Provided Life Insurance and AD&D
• Paid time off: vacation, sick leave (granted at the beginning of the year).
• 15 holidays
• Tuition Reimbursement Program
• Behavioral health support

Company Overview