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[Remote] National Account Manager - Commercial Segment Business Development

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Wind River Environmental is a company focused on providing environmental services, and they are seeking a National Account Manager to develop and manage relationships with large, multi-location customers. The role involves strategic selling, account management, and collaboration with sales teams to ensure successful execution and growth of enterprise agreements.

Responsibilities

  • Own the overall commercial relationship for assigned strategic accounts and targets
  • Serve as the primary point of contact for corporate, procurement, and senior customer stakeholders
  • Develop and maintain account strategies that align enterprise agreements with site-level execution
  • Lead renewal planning and retention efforts to protect and grow existing revenue
  • Gain and maintain approved or preferred vendor status with centralized procurement organizations
  • Lead development, negotiation, and execution of master service agreements, national or regional contracts, and pricing frameworks
  • Partner with WRE Revenue Ops and Operations teams to ensure contracts are commercially viable and operationally executable
  • Lead and/or support formal RFP and bid processes for strategic customers
  • Translate enterprise agreements into clear, actionable plans for Local Commercial Sales Reps
  • Collaborate with Regional Sales Managers to align priorities, target locations, and sequencing of site-level opportunities
  • Support field sales efforts as needed while maintaining ownership of the enterprise-level relationship and strategy
  • Provide clarity around roles, handoffs, and expectations to ensure efficient execution across sales teams
  • Partner with branch-level operations leaders—including Operations Managers, Area Managers, and Regional Vice Presidents—to support service delivery for strategic accounts
  • Act as the escalation point for enterprise-level service or commercial issues, coordinating resolution across sales and operations
  • Ensure customer expectations established at the enterprise level are aligned with operational capabilities at the branch level
  • Identify and pursue growth opportunities within existing accounts, including additional locations, service lines, or geographic expansion
  • Maintain visibility into account footprint, whitespace opportunities, and growth progress
  • Drive consistent, disciplined expansion of share of wallet within assigned accounts
  • Maintain accurate account, opportunity, and activity records in Salesforce
  • Provide regular pipeline, forecast, and account updates to leadership
  • Participate in periodic account reviews and commercial planning discussions

Skills

  • Bachelor's degree or equivalent professional experience
  • 5+ years of experience in B2B sales, account management, or business development at the national account/enterprise level
  • Experience managing complex or multi-location customer relationships
  • Experience in environmental services, waste/wastewater, or facility-related industries
  • Demonstrated ability to collaborate across Sales and Operations teams
  • Familiarity with Salesforce or similar CRM platforms
  • Home base within WRE's geographic operating footprint and willingness to travel regularly (~50%)
  • Strong strategic account management and enterprise selling capability
  • Proven ability to navigate centralized procurement and complex buying organizations
  • Ability to influence and coordinate across Sales and Operations without direct authority
  • Strong negotiation, communication, and presentation skills
  • Financial and analytical capability related to pricing, margin, and deal structure
  • High level of organization, follow-through, and CRM discipline

Company Overview

  • Wind River Environmental inspect, service, repair and install a broad array of non-hazardous liquid waste systems. It was founded in 1999, and is headquartered in Marlborough, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.wrenvironmental.com.
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