[Remote] People Operations Specialist
Note: The job is a remote job and is open to candidates in USA. Fay Nutrition is a fast-growing company focused on transforming preventative healthcare through AI-powered technology. The People Operations Specialist will be responsible for supporting employee experience, managing HR operations, and ensuring compliance while contributing to a positive work environment.
Responsibilities
- Serve as a first point of contact for employee questions related to benefits, policies, and general People topics, across NYC, SF & Remote locations
- Support culture and engagement initiatives, including events, recognition programs, and internal communications
- Help ensure a positive, well-organized employee experience at every touchpoint
- Own day-to-day People Operations administration: payroll, benefits enrollment, leave tracking, and HRIS data integrity
- Identify gaps or inefficiencies in existing people processes and help design simple, scalable solutions
- Build and maintain documentation, playbooks, and internal FAQs that support consistency as the team grows
- Coordinate and continuously improve the new hire onboarding experience, from offer acceptance through first 90 days
- Manage offboarding processes, including exit logistics, documentation, and knowledge transfer
- Partner closely with managers and leaders to support performance processes, org changes, and team needs
- Support compliance with employment laws and regulations across the states
- Help prepare reports and track People Ops metrics (headcount, time-to-hire, etc.)
Skills
- 3+ years of experience in People Operations, HR, or a related function, at a startup or fast-growing company
- Highly organized with strong attention to detail and follow-through
- Comfortable working with HRIS tools and other People Ops tools/systems
- Excellent written and verbal communication skills, with a service-oriented approach to supporting employees
- Demonstrated ability to handle sensitive and confidential information with discretion and judgment
- Comfortable in fast-paced environments where priorities shift quickly and processes are still being built
- NYC or SF-based, and able to join the team in-office on a hybrid rhythm
- Exposure to benefits administration, leave management, or basic employment compliance
- Familiarity with common HRIS/payroll platforms (e.g., Rippling, Greenhouse, Gem)
- Experience in a healthcare, marketplace, or operations-heavy environment
Company Overview