[Remote] Platform Support Engineer

Note: The job is a remote job and is open to candidates in USA. Tradeweb is a global leader in electronic trading for various financial markets, serving over 3,000 clients worldwide. The Platform Support Engineer will be responsible for maintaining and supporting trading systems, working collaboratively with internal teams to ensure high availability and resolve issues promptly.

Responsibilities

• Work as part of a global support team
• Develop system instrumentation, monitoring and reporting tools
• Work with internal businesses to identify and resolve issues
• The provision of extremely high levels of availability for the production, demonstration and test systems
• Resolve of any problems in these systems in a timely and professional manner
• Proactively learn and understand business needs and develop or implement solutions

Skills

• Experience supporting an existing large system to very high levels of availability, ideally financial and/or trading systems
• Working on existing internal systems
• The team works very closely, and it is a high-pressure mission critical production environment
• Strong communication skills
• In this role you will be required to be flexible regarding work schedule, including occasional weekend duties
• 3 or more years of object-oriented development experience (ideally C++)
• Relational Database experience
• Bachelor's Degree (Computer Science or Electrical Engineering is preferred)
• 3-5 years' work experience, preferably in the Financial Services industry
• Proven ability to problem solves and multi-task
• A working knowledge of the fixed income market is preferred
• Bachelor's Degree (Computer Science or Electrical Engineering is preferred)

Benefits

• Health Insurance: Highly competitive medical, dental, and vision programs
• Hybrid Environment: Our employees have the flexibility of working in the office and from home.
• Health Care and Dependent Care Flexible Spending Accounts: You may elect to set aside pre-tax earnings to pay for eligible health care and dependent day care expenses for you and your eligible family members.
• Maven Family Building Benefit: Maven offers support for fertility and preconception; pregnancy and post-partum; adoption; surrogacy and pediatrics for children up to age 10. Tradeweb provide a $10,000 lifetime reimbursement towards fertility, egg freezing, adoption and surrogacy expenses.
• Building Wealth - 401(k) Savings Plan: Employees are immediately eligible for the 401(k) plan. Participants may contribute up to 75% of eligible compensation into a traditional 401(k) and/or Roth 401(k). Tradeweb will match 100% of the first 4% of compensation that you contribute.
• This role will also be eligible to participate in Tradeweb’s discretionary bonus program.
• Pre-Tax Commuter Benefits Program
• ARAG Legal Services
• Employee Assistance Program
• Tuition Reimbursement
• Financial Wellness Tools
• Travel Assistance Benefits
• Pet Insurance
• Corporate Gym Subsidies
• Wellness Perks
• Paid Time Off and Parental Leave

Company Overview

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