[Remote] Premium Billing Treasury Analyst

Note: The job is a remote job and is open to candidates in USA. PlanSource is a leading cloud-based provider of benefits administration technology and services. The Premium Billing Treasury Analyst is responsible for executing payment processing, reconciliation, and treasury-related functions within Premium Billing operations, ensuring accuracy and compliance across the payment lifecycle.

Responsibilities

• Audit and prepare weekly payments received and create NACHA files for carrier payments
• Prepare debit files for Premium Billing and Boost clients, including applicable fees
• Process wire transfers, check requests, and vendor payments in accordance with payment schedules
• Prepare and execute carrier payments based on coverage schedules and billing timelines
• Reconcile incoming client payments with outgoing carrier payments to ensure alignment and accuracy
• Perform daily quality control of customer payments and investigate discrepancies
• Track and manage payment activity, including splitting out mixed payments and required allocations
• Maintain accurate payment logs and reporting records
• Research and resolve payment discrepancies, including collaborating with clients and carriers
• Communicate payment issues and discrepancies to appropriate internal teams for resolution
• Respond to inquiries from clients, carriers, and internal stakeholders related to payment activity
• Monitor Treasury-related inbox and ensure timely responses to requests
• Partner with Premium Billing, Customer Success, and Accounting teams to support billing and payment operations
• Coordinate with internal stakeholders to ensure consistency between billing data and payment execution
• Support client onboarding and implementation activities related to billing and payment setup
• Support continuous improvement efforts to enhance efficiency of treasury and billing operations
• Identify opportunities to improve workflows, tracking, and automation of payment processes
• Contribute to maintaining consistency, accuracy, and process adherence across treasury functions
• Maintain accurate documentation of payment processes, reconciliations, and discrepancy resolutions
• Ensure compliance with internal controls, financial processes, and operational procedures
• Track and document all payment activity in accordance with established standards
• Assist with other duties and projects as required, including billing and treasury process enhancements
• Participate in open enrollment and high-volume billing cycles as needed
• Perform additional duties as assigned by management
• Use AI-enabled tools to analyze payment trends, discrepancies, and reconciliation patterns to improve accuracy and efficiency
• Apply AI assistance to support documentation, reporting, and issue research
• Identify opportunities to improve treasury workflows through automation and tooling
• Contribute to continuous improvement of billing, payment, and reconciliation processes

Skills

• Strong attention to detail and financial accuracy
• Strong analytical and reconciliation skills
• Ability to manage multiple priorities and meet deadlines
• Strong problem-solving skills
• Excellent communication and collaboration skills
• Experience in a customer service setting
• Proficiency in Microsoft Office, especially Excel
• Ability to work independently and as part of a team
• 1–3+ years of experience in treasury, accounting, billing, or financial operations
• Experience in premium billing, benefits administration, or payment processing preferred
• Bachelor's degree in Finance, Accounting, Business, or related field (or equivalent experience)

Benefits

• Comprehensive health coverage with multiple medical plan options - all covering 100% of in-network preventive care.
• Employer‑fundedHealth Savings Account (HSA) - up to $1,000 annually for family coverage.
• Dental & Vision plans with 100% coverage for routine dental care and $250 vision frame allowance, plus employee-only vision premiums at $0.
• 401(k) with immediate vestingand a50% company match up to 6% of contributions.
• Generous paid parental leave, adoption assistance, and fertility benefits.
• Flexible PTO, paid holidays, a strong culture of work‑life balance and Flex Fridays in the summer.
• Mental health & wellbeing support, including Employee Assistance Program (EAP), movement and wellness resources.
• Rewards and recognition programs that celebrate employees through peer recognition, awards, and quarterly recognition initiatives.

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