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[Remote] Principal Product Marketing Manager - Settlement

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. Snapdocs is transforming the U.S. mortgage market with innovative workflow software and AI-driven automation. The Principal Product Marketing Manager will own the marketing strategy across multiple settlement audiences, focusing on positioning, campaign strategy, and thought leadership.

Responsibilities

  • Own positioning and messaging for each distinct settlement audience: enterprise title companies, independent closing professionals, and the emerging D2C consumer segment
  • Build a competitive intelligence function with a defined cadence, structured outputs, and regular stakeholder distribution. Product and leadership should rely on it
  • Define distinct value propositions per audience. An enterprise title VP is moved by different things than an independent notary
  • Partner with Product on roadmap prioritization, feeding market and buyer intelligence as a primary input
  • Translate positioning into segment-specific campaign strategy (channel mix, audience sequencing, test hypotheses) and work with the Revenue Marketing Specialist on execution
  • Own the test-and-learn roadmap: define what hypotheses are running, what the learning goals are, and how results shape approach
  • Own the settlement marketing calendar, budget allocation, and pipeline contribution targets
  • Build the D2C acquisition strategy, from defining what problem Snapdocs solves for target consumers to how that story connects to the institutional narrative
  • Own the editorial agenda across all settlement audiences: what topics Snapdocs should be known for in title and escrow, and how the brand shows up as it enters the consumer space
  • Be the editorial judgment layer for settlement content. AI generates volume; this PMM decides what's worth publishing and whether it's genuinely differentiated
  • Identify and activate internal subject matter experts as thought leadership voices
  • Work closely with the Settlement Revenue Marketing Specialist on channel priorities, signal interpretation, and a weekly read on what the data means
  • Partner with the Systems Director on test infrastructure, measurement design, and the data architecture needed to track a multi-audience funnel cleanly
  • Partner with Sales on pipeline stage messaging, competitive objection handling, and enablement materials

Skills

  • 10+ years in B2B product marketing, with demonstrated ownership of positioning and messaging for a complex, multi-audience segment
  • Genuine comfort with ambiguity and greenfield problems. The D2C motion doesn't have a complete playbook
  • Strong strategic writer: can develop distinct voices and value propositions for fundamentally different buyer types
  • Experience running market and competitive intelligence as a structured function, with defined cadence and stakeholder outputs
  • Data fluency: able to interrogate results, dispute interpretations, and change strategic direction when warranted
  • High ownership orientation. Gets energized by building from scratch
  • Background in proptech, real estate technology, title, or mortgage. Familiarity with the closing process cuts ramp time significantly
  • Experience building consumer or prosumer marketing motions from an institutional B2B base. Has worked the B2B2C model before
  • AI-native working style: actively uses AI for research synthesis, content drafting, competitive analysis, and workflow automation, and has a clear point of view on where human judgment is irreplaceable
  • Familiarity with community-led or product-led growth mechanics, relevant as the D2C and notary layers develop

Benefits

  • Meaningful equity
  • Comprehensive benefits package
  • Excellent medical, dental, and vision coverage
  • 401(k) with up to 4% company match
  • 16 weeks of paid parental leave
  • Flexible Paid Vacation Time Off + 10 Sick Days for exempt roles
  • Generous Accrued Paid Vacation Time Off + 10 sick days for non-exempt roles
  • Summer & Winter Break (~1-week each) + 9 Holidays per year
  • Healthcare and Dependent Care FSA
  • HSA Employer Contribution ($75-150 for individuals, $150-$250 for families)
  • $15K Family Building Benefit (lifetime limit)
  • Life and Disability Insurance
  • $1,500 Annual Lifestyle Stipend to support your well-being

Company Overview

  • Snapdocs is the mortgage industry’s leading digital closing technology provider, automating the interactions between lenders & settlement. It was founded in 2013, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is http://www.snapdocs.com.
  • Company H1B Sponsorship

  • Snapdocs has a track record of offering H1B sponsorships, with 4 in 2024, 17 in 2023, 15 in 2022, 7 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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