[Remote] Product Account Manager - Hyperscale
Note: The job is a remote job and is open to candidates in USA. Modine Manufacturing Company has been a leader in thermal management solutions for over 100 years, focusing on creating a cleaner, healthier world. The Product Account Manager will oversee the business for a hyperscale client's product line, ensuring growth, profitability, and client satisfaction by aligning various teams and managing commercial strategies.
Responsibilities
- Serve as the primary product-facing contact for the assigned hyperscale product line
- Lead quoting efforts and RFP/RFQ responses
- Lead revenue, gross margin and share of wallet targets for the assigned product line
- Lead commercial negotiations for the product line
- Own the opportunity pipeline in CRM
- Build strong relationships within the customer’s organization throughout all cross-functional teams including the engineering, sourcing and program teams to understand needs and drive alignment
- Support multi-year account planning activities, leveraging the strengths of Modine’s portfolio for the customer’s requirements
- Define product line strategy & positioning for the client across portfolio mix and lifecycle transitions
- Translate client roadmaps into internal requirements for Engineering, Operations and Procurement
- Identify value engineering opportunities for cost, performance and reliability
- Support product qualification activities, documentation reviews and technical inquiries (with engineering support as needed)
- Own configuration, pricing bands & option inputs
- Ensure product data integrity (BOM accuracy, Lead times, SKU hygiene)
- Partner with the client and internal planning to build rolling demand and supply plans
- Drive forecast accuracy, backlog hygiene, and demand signal quality
- Collaborate with Program Management, Operations, Finance and Supply Chain to ensure customer expectations are met for delivery, quality and communication
- Support customer-driven change requests
- Serve as the primary voice of the customer for their product line
- Gather customer insights regarding performance, serviceability and future needs
- Share customer feedback internally to support roadmap development and continuous improvement
Skills
- Bachelor's degree in Engineering, Business, Marketing, or a related field
- Minimum of 5+ years of experience in Product Management, Account Management, Technical Account Management or Sales of highly engineered capital goods to industrial or commercial customers
- Experience in HVAC&R or data center cooling equipment
- Strong communication, relationship-building and customer engagement skills
- Ability to collaborate across all internal cross-functional teams
- Proficient in CRM software and other sales tools
- Travel: Ability to travel up to 30%, primarily within North America
- Experience working directly with hyperscale, colocation or neo cloud data center clients
Benefits
- Competitive health, dental & vision insurance coverage
- Employee Assistance Program
- Maternity Leave (12 weeks at 100% pay)
- 8 weeks of short term disability leave paid at 100%
- 4 weeks of paid parental leave paid at 100%
- Paternity Leave (4 weeks at 100% pay)
- 401k Retirement plan and company paid match
- Life Insurance
- Health Savings Account (HSA) with employer contribution
- Flexible Spending Accounts (FSA)
- Short Term Disability (company paid)
- Long Term Disability
- Competitive time-off policies
- Tuition Reimbursement
Company Overview
Company H1B Sponsorship