[Remote] Project Manager, Data & Insights Solutions
Note: The job is a remote job and is open to candidates in USA. Tyler Technologies is a leading provider of integrated software solutions for the public sector, and they are seeking a Justice Project Manager to lead complex client implementations. This role involves overseeing end-to-end delivery of data and insights solutions within the Justice domain, collaborating with various stakeholders to ensure project success and client satisfaction.
Responsibilities
- Lead full lifecycle implementation of Tyler Data & Insights solutions within the Justice domain—from scoping and kickoff through delivery, transition, and post-go-live review
- Manage complex, multi-phase projects involving integrations with justice systems (e.g., RMS, CMS, eFile, CAD, or data exchanges)
- Translate business goals and operational outcomes into executable project plans, timelines, and measurable success criteria
- Drive proactive risk identification and resolution, balancing scope, resources, and schedule to meet client and organizational objectives
- Ensure consistent adherence to Tyler delivery standards, financial accountability, and documentation excellence
- Serve as the trusted liaison for Justice clients, building strong relationships across agencies, IT teams, and executive leadership
- Communicate clearly and confidently across technical and non-technical audiences, simplifying complexity while maintaining precision
- Facilitate alignment between Tyler delivery teams, client stakeholders, and partner vendors to ensure integrated success
- Lead executive-level updates and retrospectives that reinforce transparency, accountability, and progress toward outcomes
- Collaborate with Product, Engineering, and Implementation teams to align project delivery with product evolution and best practices
- Foster collaboration across Tyler divisions supporting Justice (Courts & Justice, Data & Insights, Digital Solutions)
- Influence continuous improvement by contributing to delivery playbooks, methodology updates, and lessons learned
- Participate in strategic Justice initiatives that strengthen client impact and internal operational excellence
- Contribute to process refinement and project management best practices that elevate the delivery standard enterprise-wide
- Support development of Statements of Work (SOWs) and resource forecasts for upcoming Justice projects
- Provide mentorship, guidance, and peer leadership to other Project Managers, modeling autonomy, accountability, and excellence in execution
Skills
- 8–10+ years of progressive experience managing complex, enterprise-level software implementation projects
- Proven success leading multi-phase, multi-stakeholder programs—preferably in government, justice, or public sector data environments
- PMP certification (or equivalent) required; Agile or hybrid delivery experience preferred
- Expertise in project management methodologies, with the ability to tailor approaches to project context and client culture
- Exceptional communication and leadership skills, capable of building trust and alignment across diverse stakeholder groups
- Strong analytical, problem-solving, and financial management skills, linking project delivery to tangible client outcomes
- Demonstrated ability to operate autonomously, make sound decisions within ambiguity, and drive forward momentum across complex programs
- Experience delivering data analytics, open data, or data integration projects within justice, courts, or law enforcement settings
- Familiarity with Tyler Technologies' Data & Insights or Justice solutions, or comparable SaaS/government software environments
- Proven ability to lead through influence, navigate organizational change, and deliver under high-stakes conditions
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