[Remote] Project Manager - Professional Services
Note: The job is a remote job and is open to candidates in USA. ICU Medical is a global leader in IV therapy and critical care products. They are seeking a Project Manager for Professional Services to lead implementation projects for IV pump safety software within healthcare environments, ensuring project delivery aligns with quality and regulatory standards.
Responsibilities
- Lead end-to-end implementation of smart infusion pump and safety software projects
- Provide project leadership, organize and lead multi- disciplinary project team through associated project activities
- Manage Service Delivery including scope, resources, timelines and the change order process
- Set customer expectations in accordance with agreed terms and conditions
- Proactively identify, communicate and manage engagement risks
- Manage all engagements within predefined performance targets including customer satisfaction and profitability
- Analyze project forecasts, timelines, budgets, reports, and metrics to ensure project deliverables arrive on time and on budget
- Facilitate contingency planning, project risk assessment, and other decision-making activities on an as needed basis
- Presenting to a variety of audiences and settings
- Support larger program-level initiatives as assigned
- Contribute to program dashboards, reporting structures, and governance reviews
- Support select pre-implementation activities and presentations as the subject matter expert
Skills
- Must be at least 18 years of age
- Bachelor's degree from an accredited college or university is required
- Bachelor's degree in business, Healthcare Administration, Engineering, Information Systems, Nursing, Pharmacy or related field (or equivalent experience)
- Minimum 2 years of project coordination or project management experience
- Foundational understanding of project management principles
- Strong organizational and time management skills
- Ability to manage multiple priorities in a fast-paced implementation environment
- Excellent written and verbal communication skills
- Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira, or similar)
- Project Management experience required, including cross functional collaboration, budget management, project scheduling/timeline management, and resources planning
- Strong comprehension and communication skills (verbal and written)
- Advanced computer skills required: MS Word, MS Excel, PowerPoint, MS Project and SQL/Database management tools
- Excellent Presentation Skills, ability to make effective presentations to all levels of management
- Experience planning and managing multiple projects simultaneously, identifying interdependencies among various projects within the program, integration project plans, etc
- PMP certification a plus
- Experience working in structured PMO environments preferred
Company Overview