[Remote] Reddit Community & Content Manager

Note: The job is a remote job and is open to candidates in USA. Insight Global is seeking a Reddit Community & Content Manager to build and scale GoodRx’s Reddit presence. This role involves content creation, community engagement, and strategic insight, requiring a deep understanding of Reddit culture and the ability to authentically engage users while promoting brand awareness in the healthcare space.

Responsibilities

• Own and execute GoodRx’s Reddit strategy end-to-end (planning, posting, engagement, growth)
• Create and publish Reddit-native content aligned with brand and business goals
• Actively engage in relevant subreddit conversations to build credibility and trust
• Monitor discussions and proactively identify opportunities to join conversations across Reddit and other social platforms
• Moderate Reddit activity, ensuring brand voice, compliance, and community standards are upheld
• Collaborate cross-functionally with Content, Creative, SEO, Paid Media, and Brand teams
• Respond to users with empathy and professionalism, especially in healthcare-related discussions
• Escalate customer issues, risks, or sensitive topics to appropriate internal teams
• Track engagement metrics, sentiment, and emerging trends within the community
• Compile and share reporting with actionable insights to refine strategy and improve performance

Skills

• Own and execute GoodRx's Reddit strategy end-to-end (planning, posting, engagement, growth)
• Create and publish Reddit-native content aligned with brand and business goals
• Actively engage in relevant subreddit conversations to build credibility and trust
• Monitor discussions and proactively identify opportunities to join conversations across Reddit and other social platforms
• Moderate Reddit activity, ensuring brand voice, compliance, and community standards are upheld
• Collaborate cross-functionally with Content, Creative, SEO, Paid Media, and Brand teams
• Respond to users with empathy and professionalism, especially in healthcare-related discussions
• Escalate customer issues, risks, or sensitive topics to appropriate internal teams
• Track engagement metrics, sentiment, and emerging trends within the community
• Compile and share reporting with actionable insights to refine strategy and improve performance

Company Overview

Company H1B Sponsorship