[Remote] Regional Inside Sales Representative

Note: The job is a remote job and is open to candidates in USA. Heatcraft Worldwide Refrigeration is a part of Lennox, a company with a legacy in HVAC and refrigeration. They are seeking a Regional Inside Sales Representative to drive growth by engaging new prospects, supporting existing customers, and delivering a strong overall customer experience.

Responsibilities

• Grow an assigned territory as your core mission — capturing new customers and developing dormant accounts to drive discretionary revenue growth
• Own and advance sales opportunities for commercial customers from qualified leads generated through lead development efforts
• Build and execute a sales strategy for your assigned accounts to generate revenue and deepen customer engagement
• Recommend products and solutions based on customer needs, technical requirements, and applicable regulations
• Reconnect with dormant accounts and uncover new opportunities to expand Lennox’s reach and impact
• Meet or exceed prospecting activity KPIs — including outreach volume, pipeline created, new-account registrations, and conversion — alongside your sales quota
• Analyze customer spend and engagement trends to identify high-potential accounts for future growth and field sales partnerships
• Partner closely with Territory Managers to ensure a seamless transition when accounts move from inside to field sales coverage
• Negotiate pricing and service terms to create win-win outcomes for customers and the business
• Deliver a high-quality post-sale experience that builds trust, strengthens long-term relationships, and drives repeat business
• Travel occasionally to visit customers, strengthen relationships, and advance key opportunities (up to ~10% of the year)

Skills

• Bachelor's degree or an equivalent combination of education and relevant experience
• At least 1 year of related sales, account management, or customer-facing experience, with strong skills in relationship building, listening, persuasion, negotiation, and time management
• Understanding of core sales principles, including how to position products and services, influence decisions, and support business growth
• Familiarity with sales techniques, product presentations, and go-to-market strategies that help convert opportunities into results
• Commitment to delivering excellent customer service and understanding customer needs at every stage of the sales process
• Ability to maintain quality standards, assess customer satisfaction, and build credibility through responsive support
• Strong written and verbal communication skills with the ability to connect effectively across a variety of audiences
• Intermediate industry and product knowledge, with the ability to quickly build expertise and confidence in customer conversations
• Comfort with self-directed prospecting and a track record of hitting activity and pipeline targets
• Willingness to travel up to ~10% of the time

Benefits

• Tuition reimbursement
• Medical, dental, and vision insurance
• Prescription drug coverage
• 401(k) retirement plan
• Short-term disability insurance
• 8 weeks paid birthing leave
• 2 weeks paid bonding leave
• Life and long-term disability insurance
• Up to: 12 days of paid time off
• 2 paid well-being days
• 1 paid volunteer day
• 12 paid holidays
• 3 floating holidays per year
• New hires are guaranteed to receive at least the target commission for six months
• The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories

Company Overview