[Remote] Senior Account Manager - Senior Care
Note: The job is a remote job and is open to candidates in USA. Griffin Resources is a company focused on healthcare technology solutions, and they are seeking a Senior Account Manager for their Senior Care division. The role involves driving revenue growth within existing client accounts by expanding relationships and delivering measurable account expansion through strategic initiatives.
Responsibilities
- Own and execute account expansion strategy across assigned Senior Living clients, with a strong focus on upsell, cross-sell, and multi-solution adoption
- Identify growth opportunities using CRM data, usage insights, and client business objectives; build and maintain a robust expansion pipeline
- Drive revenue outcomes by managing quota-based growth targets, including expansion ARR and MRR growth
- Partner strategically with clients to understand operational and technology needs, aligning DAS Health solutions including managed IT, cybersecurity, cloud, and EHR support
- Collaborate closely with Customer Success, Sales, Marketing, and Product teams to unlock growth opportunities and support expansion initiatives
- Conduct strategic business reviews focused on growth opportunities, performance insights, and expansion planning (vs. only relationship check-ins)
- Leverage CRM tools to track pipeline, forecast growth, and prioritize expansion opportunities
- Maintain strong executive relationships while positioning DAS Health as a strategic partner for long-term growth
Skills
- 8+ years of experience in account management, sales, customer success, or growth-focused roles
- Proven track record of driving revenue growth within existing accounts through upselling and cross-selling strategies
- Experience owning or contributing to revenue targets tied to account expansion
- Strong understanding of B2B sales and growth strategies, ideally within MSP or healthcare IT environments
- Proficiency with CRM platforms (e.g., Salesforce) and a data-driven approach to account growth
- Strong executive presence with the ability to influence stakeholders and drive strategic conversations
- Experience in Senior Care/Senior Living, healthcare, or regulated environments strongly preferred
Benefits
- Remote work environment with flexibility
- Competitive base salary + uncapped commission structure
- Flexible time off
- Health benefits for employees and dependents
- 401(k) with employer match
- Professional development and education reimbursement
Company Overview